Bug Report Driver Crash when using NVENC AND losing Game Capture when Switching Scenes

[Scott Maclean]

Log Files - https://gist.github.com/ed369e396836a47835ef59c7e3da6d8a

2 Issues

First, whenever I start a stream to twitch using my preferred NVENC my Nvidia Driver (390.77) Crashes and closes whatever game I may have running.

Second - I use "Game Capture" it works fine until I switch to another scene, any scene, even a blank scene, and then go back to "game Capture" and its just black. The only way to fix it is to change the mode to "Capture specific window" tab back to the game, then tab out, then its back and works OK after that.

Any help?

 

[Scott Maclean]

I would really love some help these issues

 

[Scott Maclean]

Now switching scenes breaks the game capture every time despite the settings! Cannot stream at all now.

 

[Scott Maclean]

one thing I have noticed is that if the capture is unlock the red outline flashes every couple of seconds. I tried reinstalling the whole program with no luck.

 

[Scott Maclean]

No help at all? I have tried uninstalling my drivers with DDU and using different drivers. Still won't fix the issues. I used to be able to just hide the source but turning the eye off/on, but now it does the same, it just loses the hook.

 

[Scott Maclean]

Clearly nobody can/wants to help here even though this is a pretty major bug. But here's the latest waste of my time, I just reinstalled Windows 10, guess what, still F'in broken.

 

[Harold]

03:11:20.572: - source: 'Game Capture' (game_capture)
03:11:20.572: - source: 'Game Capture Choose Game' (game_capture)

You have two game capture sources that are likely tripping over each other.

The display driver crash isn't something we can help with.

 

[Scott Maclean]

Right nownI

You have two game capture sources that are likely tripping over each other.

The display driver crash isn't something we can help with.

Thank you for the reply. Right now I have only 2 scenes, one Game Capture with a browser Based Overlay and another scene with just a browser source. I still have the issue.

 

[Scott Maclean]

I have made a quick video off the issue. https://youtu.be/J6-UFUGODSQ

Here is the log from that session - https://gist.github.com/d1bb1e81a9766c5246c95be904eb5bbd

It just says "capture stopped" in the log when I change scene or hide the source. Am I using OBS wrong or something? please tell me if this is normal!?

 

[Harold]

Remove the second game capture source completely.

 

[Scott Maclean]

What do you mean? There is only one game capture sources

 

[Scott Maclean]

NVENC is only causing Windows Store games to crash (Forza 7, Sea of thieves etc) which happen to only be able to run in full screen borderless mode, not true full screen.. Seems to work OK with traditional full screen games.

 

[Osiris]

That last log shows that the game was captured fine and gets reacquired after "capture stopped". So i'm not sure what the problem is?

 

[Scott Maclean]

Did you watch the video? The log is only text. The video shows the truth, and the truth is I lose the hook everytime I change scene.

 

[Osiris]

Do you change scenes with a hotkey? Or do you do it through the OBS interface?

 

[Scott Maclean]

Both, with the same result

 

[Osiris]

When the game capture becomes inactive (i.e. you change to the AFK scene) it stops hooking. When it becomes active again after you change back to the other scene, it will try to hook the current fullscreen application, which isn't a game at that time. As soon as you switch back to the game, OBS will detect the game has become the foreground window again and start hooking it.