Question / Help does any one how get around this?

T

TezlaDragon

New Member
I have be getting this message every time I have tried to preview the stream any ideas?

Could not initialize DirectX 10 on Intel(R) HD Graphics.

Computer: HP touchsmart 600
 
T

TezlaDragon

New Member
here is the log

Code: 
12:38:25: Open Broadcaster Software v0.60b - 32bit (´・ω・｀)
12:38:25: -------------------------------
12:38:25: CPU Name: Intel(R) Core(TM) i3 CPU       M 370  @ 2.40GHz
12:38:25: CPU Speed: 2394MHz
12:38:25: Physical Memory:  3831MB Total, 958MB Free
12:38:25: stepping id: 5, model 37, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
12:38:25: monitor 1: pos={0, 0}, size={1920, 1080}
12:38:25: Windows Version: 6.1 Build 7601 S
12:38:25: Aero is Disabled
12:38:25: -------------------------------
12:38:25: OBS Modules:
12:38:25: Base Address     Module
12:38:25: 01350000         OBS.exe
12:38:25: 00670000         OBSApi.dll
12:38:25: 6C7D0000         DShowPlugin.dll
12:38:25: 6CDA0000         GraphicsCapture.dll
12:38:25: 6C890000         NoiseGate.dll
12:38:25: 6AA20000         PSVPlugin.dll
12:38:25: ------------------------------------------
12:38:25: Adapter 1
12:38:25:   Video Adapter: Intel(R) HD Graphics
12:38:25:   Video Adapter Dedicated Video Memory: 67108864
12:38:25:   Video Adapter Shared System Memory: 1711276032
12:38:25:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
12:38:25: =====Stream Start: 2014-02-03, 12:38:25===============================================
12:38:25:   Multithreaded optimizations: On
12:38:25:   Base resolution: 1280x720
12:38:25:   Output resolution: 1280x720
12:38:25: ------------------------------------------
12:38:25: Loading up D3D10 on Intel(R) HD Graphics (Adapter 1)...
12:38:25: D3D10CreateDeviceAndSwapChain1: Failed on Intel(R) HD Graphics: 0x80004002. Trying compatibility mode
12:38:25: D3D10CreateDeviceAndSwapChain1: Failed on Intel(R) HD Graphics: 0x80004002

Error: Could not initialize DirectX 10 on Intel(R) HD Graphics.  This error can happen for one of the following reasons:

1.) Your GPU is not supported (DirectX 10 is required - note that many integrated laptop GPUs do not support DX10)
2.) You're running Windows Vista without the "Platform Update"
3.) Your video card drivers are out of date

If you are using a laptop with NVIDIA Optimus or AMD Switchable Graphics, make sure OBS is set to run on the high performance GPU in your driver settings.
 
H

HomeWorld

Developer
Looks like the integrated graphics in your touchsmart 600-1350 doesn't have implemented some features needed by obs (features that normal DX10 graphics cards usually have it).
 
H

HomeWorld

Developer
TezlaDragon said:
any way to fix that?
Click to expand...
Since your pc is an all-in-one, there's no easy way to add a discrete graphics card (even possible). There's an OBS rewrite in progress tho, hopefully (when released) it will support it.
 
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