Distorted Gameplay audio when recording/streaming from PS5/Mac Mini M4 Pro

Ash1234

New Member
LOG FILE HERE

My setup is PS5, Astro A50X, Elgato 4K X Capture Card, Stream Deck+ and Mac Mini M4 Pro. When I record or stream any FPS games you cannot hear the gunshots, in COD you cannot hear the background music, the gun sounds and explosions, but hear the voice that narrates the game and voice chat just fine. It almost sounds as if the guns have a silencer and they just give a garbled sound. I've swapped out capture cards, I started with the Avermedia Live Gamer Ultra 2.1 (it bricked when I updated the firmware), I've swapped out the hdmi 2.1 cables, I've tried out a brand new 4k monitor and nothing has changed. So I went back to my original setup and the issue still occurs. Any ideas of what it could be?
 

Aphrenzy

New Member
I'm also experiencing the exact same issue with my Mac mini m4 pro whether it's on Xbox, or PS5. I've tried a new capture card, adjusting settings downloading obs over nothing seems to help and the issue issue just occurred randomly out of no where
 

Ray48227

New Member
LOG FILE HERE

My setup is PS5, Astro A50X, Elgato 4K X Capture Card, Stream Deck+ and Mac Mini M4 Pro. When I record or stream any FPS games you cannot hear the gunshots, in COD you cannot hear the background music, the gun sounds and explosions, but hear the voice that narrates the game and voice chat just fine. It almost sounds as if the guns have a silencer and they just give a garbled sound. I've swapped out capture cards, I started with the Avermedia Live Gamer Ultra 2.1 (it bricked when I updated the firmware), I've swapped out the hdmi 2.1 cables, I've tried out a brand new 4k monitor and nothing has changed. So I went back to my original setup and the issue still occurs. Any ideas of what it could be?
I’m having the same problem, with same setup different headset though. Hopefully we get some answers soon.
 
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