emilyanncoons
New Member
I'm getting an error saying that DirectX can't initialize for some reason. I've updated my graphics drivers and updated DirectX (though the download I got says its DirectX 9 and I can't find one that doesn't). Here's the log info:
17:02:01: Open Broadcaster Software v0.552b - 32bit (´・ω・｀)
17:02:01: -------------------------------
17:02:01: CPU Name: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
17:02:01: CPU Speed: 2926MHz
17:02:01: Physical Memory: 4060MB Total, 870MB Free
17:02:01: stepping id: 10, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
17:02:01: monitor 1: pos={0, 0}, size={1600, 900}
17:02:01: Windows Version: 6.1 Build 7601 S
17:02:01: Aero is Disabled
17:02:01: -------------------------------
17:02:01: OBS Modules:
17:02:01: Base Address Module
17:02:01: 00DC0000 OBS.exe
17:02:01: 57C60000 OBSApi.dll
17:02:01: 695E0000 DShowPlugin.dll
17:02:01: 6D6F0000 GraphicsCapture.dll
17:02:01: 698D0000 NoiseGate.dll
17:02:01: 69520000 PSVPlugin.dll
17:02:01: ------------------------------------------
17:02:01: Adapter 1
17:02:01: Video Adapter: Intel(R) G45/G43 Express Chipset
17:02:01: Video Adapter Dedicated Video Memory: 33554432
17:02:01: Video Adapter Shared System Memory: 1711271936
17:02:01: =====Stream Start: 2013-08-28, 17:02:01===============================================
17:02:01: Multithreaded optimizations: On
17:02:01: Base resolution: 640x360
17:02:01: Output resolution: 640x360
17:02:01: ------------------------------------------
17:02:02: Loading up D3D10 on Intel(R) G45/G43 Express Chipset...
Error: Could not initialize DirectX 10 on Intel(R) G45/G43 Express Chipset. This error can happen for one of the following reasons:
1.) Your GPU is not supported (DirectX 10 is required - note that many integrated laptop GPUs do not support DX10)
2.) You're running Windows Vista without the "Platform Update"
3.) Your video card drivers are out of date
If you are using a laptop with NVIDIA Optimus or AMD Switchable Graphics, make sure OBS is set to run on the high performance GPU in your driver settings.
17:02:01: Open Broadcaster Software v0.552b - 32bit (´・ω・｀)
17:02:01: -------------------------------
17:02:01: CPU Name: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
17:02:01: CPU Speed: 2926MHz
17:02:01: Physical Memory: 4060MB Total, 870MB Free
17:02:01: stepping id: 10, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
17:02:01: monitor 1: pos={0, 0}, size={1600, 900}
17:02:01: Windows Version: 6.1 Build 7601 S
17:02:01: Aero is Disabled
17:02:01: -------------------------------
17:02:01: OBS Modules:
17:02:01: Base Address Module
17:02:01: 00DC0000 OBS.exe
17:02:01: 57C60000 OBSApi.dll
17:02:01: 695E0000 DShowPlugin.dll
17:02:01: 6D6F0000 GraphicsCapture.dll
17:02:01: 698D0000 NoiseGate.dll
17:02:01: 69520000 PSVPlugin.dll
17:02:01: ------------------------------------------
17:02:01: Adapter 1
17:02:01: Video Adapter: Intel(R) G45/G43 Express Chipset
17:02:01: Video Adapter Dedicated Video Memory: 33554432
17:02:01: Video Adapter Shared System Memory: 1711271936
17:02:01: =====Stream Start: 2013-08-28, 17:02:01===============================================
17:02:01: Multithreaded optimizations: On
17:02:01: Base resolution: 640x360
17:02:01: Output resolution: 640x360
17:02:01: ------------------------------------------
17:02:02: Loading up D3D10 on Intel(R) G45/G43 Express Chipset...
Error: Could not initialize DirectX 10 on Intel(R) G45/G43 Express Chipset. This error can happen for one of the following reasons:
1.) Your GPU is not supported (DirectX 10 is required - note that many integrated laptop GPUs do not support DX10)
2.) You're running Windows Vista without the "Platform Update"
3.) Your video card drivers are out of date
If you are using a laptop with NVIDIA Optimus or AMD Switchable Graphics, make sure OBS is set to run on the high performance GPU in your driver settings.