Desktop Audio (visible Signal) not hearable in Recording or Stream

H.C.

New Member
I did the settings in the correct way (many people checked that already), for both Audio-Sources the Mixer shows a Signal. But if start recording or streaming, there is only the Mic sound. For some reason the desktop-sound doesn't make it from the mixer to the stream odr recording. Even if i deactivate the mic to have only one sound source, it's not working. I asked so may people in several forums, no one has an idea... The same thing in Streamlabs OBS by the way. So it seems not to be a OBS-only Problem. Does anybody has an Idea what could be the Problem? Soundcard? Headset?


 

FerretBomb

Active Member
From the log, your audio device appears to be being changed:
16:55:13.856: WASAPI: Device 'Chat Sound (2- Teufel Gaming Headset)' [48000 Hz] initialized
16:55:13.884: WASAPI: Device 'Mikrofon (2- Teufel Gaming Headset)' [48000 Hz] initialized
16:55:13.890: Settings changed (audio)
Are you switching from the device you have set up as "Desktop-Audio"? It looks like it had some trouble starting up at first, according to the log, and only shows a device ID rather than a human-friendly name.
 

devin130

New Member
I did the settings in the correct way (many people checked that already), for both Audio-Sources the Mixer shows a Signal. But if start recording or streaming, there is only the Mic sound. For some reason the desktop-sound doesn't make it from the mixer to the stream odr recording. Even if i deactivate the mic to have only one sound source, it's not working. I asked so may people in several forums, no one has an idea... The same thing in Streamlabs OBS by the way. So it seems not to be a OBS-only Problem. Does anybody has an Idea what could be the Problem? Soundcard? Headset?


Which mixer and which Audio interface are you using? Does the source work in other apps (e.g. Zoom, Audacity etc...)?

If yes and you see a signal, I have a few ideas...

You've likely tried this but if while in any scene that your audio is setup for, you right click on the Audio Mixer window >> Advanced Audio Properties >> does your audio show a signal in this popup and is it set to "monitor off" or "monitor and output". Just for being thorough can you send a screenshot of both your mixer (all sources unhidden and your advanced properties?

I have noticed that OBS will often mislabel a audio input source in the mixer if the same input device is named something else, you may want to show all audio sources and verify one at a time that they are each discretely accounted for.
 

H.C.

New Member
First of all, thanks you for helping. If you need any more Information, please let me know. If share my screen with discord, the desktop sound works fine. Web ex etc works also, but the microfone is not the problem, this works in OBS also perfecly.
 

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H.C.

New Member
From the log, your audio device appears to be being changed:

Are you switching from the device you have set up as "Desktop-Audio"? It looks like it had some trouble starting up at first, according to the log, and only shows a device ID rather than a human-friendly name.

Yes i think i changed it, but i tried several things and i i really think the problem comes not from the settings in OBS as i nearly spent hours trying everything possible.
 

devin130

New Member
twothings:
1. Can you show the titles for your sources in the advanced settings? Also does your desktop audio use default? (source >> Properties)
2. do you have a device (e.g. headset) that plays back the audio during the stream? It could be that your playback device is not using the default as your desktop audio, I would need to the see the audio device you have selected in your source vs. your system default (windows key >> sound >> change system sounds, select the playback tab, take a screenshot of your defaults
 

H.C.

New Member
I'm Usind an USB-Gaming -Headset, but i think the settings are correct. Please see the pic below.
I downloaded yesterday another Streaming Software called "XSplit" and there it works. As i said before, with Streamlabs OBS it also didn't work. So maybe the differece between those Programs - how they handle the audio output could be the key to understand the problem.
 

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devin130

New Member
Agreed, I am pretty sure it is an issue with how the programs use the audio.

Do you have more than one default in your sound popup if you scroll down? If so, OBS might only be picking up audio for recording on one of the two. A quick hack to prove this is to disable (temporarily) the one you aren't using, might fix it.

Another idea is to replace the standard default with the specific playback device (e.g. your "chat sound" device).

Let me know if either of these work.
 
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