Bug Report Dante audio source broken after 20.1.1 Update

M

Michael Berry

New Member
I updated our streming pc to the 20.1.1 version from 20.1.0 this week. We have a setup where we are using Dante VIA software to get audio in from our FOH mixer as well as routing audio on our streaming pc through a software mixer. After the update the audio from the mixer no longer makes it into OBS. It is setup as an "Audio Input Capture" device and I have Dante VIA set as the source for the audio. I get no signal no matter what I do.

I uninstalled OBS and reinstalled 20.1.0 and it worked. Re upgraded to 20.1.1 and its broken again. It looks like from the release notes it was just a fix for AMD video cards, it didn't say anything about audio. Any ideas on how to start figuring out where the problem is? For now I'm downgrading again.

Thanks!!
 

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Yes, I did get it working again though I can't remember exactly what the fix was. I think I reinstalled OBS and the Dante VIA software. Overall it has been really solid for us using it. I would recommend it. If you're doing a software mixer and lots of audio routing on your pc though it can be a little bit to wrap your brain around how to make all of the settings. And troubleshooting can be difficult for us. We're using Dante coming into our PC using Dante VIA and then sending it to Harrison MixBus (a software audio console) and then sending the output from that to OBS.
 
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