Crashing very often after going to 0 kbps while internet connection is fine. OBS has to be force closed.

MechaDangerous

New Member
Hello all. I have a crash log attached here. I'm not sure what's going on. The only thing I've changed recently is I upgraded to OBS and switched back to the previous 27.2.4 because I use NDI. Now it seems I crash very often, but still at random intervals. It's extremely common though, and was hoping someone with some knowhow could take a look at the log and see if there's anything that can be done.

Thank you in advance!
 

Attachments

  • Crash 2022-09-14 18-50-46.txt
    150 KB · Views: 44

MechaDangerous

New Member
As much as I hate to bump this, I'm still experiencing this issue. If anybody else has experienced this have you been able to fix it?
 

MechaDangerous

New Member
Here are 2 more crash logs. I still can't figure out what's causing this. If anyone can provide any insight that would be extremely appreciative. I've been battling this issue for a long time now.
 

Attachments

  • crashlog 926.txt
    150 KB · Views: 17
  • crashlog 925.txt
    150 KB · Views: 11

PaiSand

Active Member
No idea. Start removing all the plugins and run OBS without them. If you need it, uninstall and reinstall OBS.
Make a backup of your profiles and scene collections just in case.
 

MechaDangerous

New Member
Will do. The OBS Discord suggested removing the NDI plugin and trying that, so I'll be trying that this evening. Thank you for the response, PaiSand.
 

FuuLuluu

New Member
I also have that issue and I have tried everything in the universe to try and fix it for the last month.
I just did a fresh install and removed all the plugins and even all my files all together to QUADRUPLE check everything was okay.
Also just had my ISP send someone over to replace my modem and my internet was healthy so they weren't sure what the issue was.
I go from a healthy 4500 kbs to 0 randomly thurought my stream and it happens every day for the last month and it's very frustrating was on 28.0.2, now currently on 27.2.4 and still no luck on reducing the issue.
 

Lawrence_SoCal

Active Member
I also have that issue and I have tried everything in the universe to try and fix it for the last month.
Everything?
- do you have real-time monitoring in place for your Internet connection? [not on your PC, unless PC is only device directly connected to modem.. which isn't a recommended/safe config]
- Did you try streaming via a different ISP?
- did you try streaming from a different computer?
- Did you try streaming with a clean, Portable OBS Studio install with NO plugins at all?
- Did you do real-time monitoring of background process on your OBS PC to make sure nothing unexpected happening?
- Have you looked into various network drivers (certain versions (all?) of Killer Network stuff is known to cause havoc? or security software? etc
I ask as folks rarely do the above, but without doing the above, you are doing the equivalent of driving blind-folded.

- Did you try streaming to an alternate stream provider? there could be an Internet connection traffic jam (or routing mis-config) between your ISP to the streaming CDN... but without advanced network troubleshooting skills, to provide to ISP, there is nothing you can do about such issues

Many folks think their Internet connection is fine, but that means traffic downloads are working ok, traffic that is either ok with jitter, lag, etc, or software handles buffering to smooth out such normal Internet traffic issues. So unless someone has Network Engineer level knowledge and monitoring, they don't actually know the true operating status of their connection. A connection that by design is intended to fluctuate/vary, but which livestreaming doesn't handle well (if at all sometimes). Then, here we are talking about Upload traffic, usually using (much) more bandwidth than any other latency/jitter sensitive outbound traffic..
 
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