Bug Report Crashing on startup (Max Payne 3)

CartoonBadman · Sep 6, 2013

Hi there, I am quite new to all this, so please excuse my n00bness!

Just started trying to stream on Twitch. But it keeps crashing on startup, and also if I run it in game it crashes when I change menu!

Here is the error log (I think!)

Code:

10:01:31: Open Broadcaster Software v0.554b - 64bit (　^ω^)
10:01:31: -------------------------------
10:01:31: CPU Name: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz
10:01:31: CPU Speed: 3292MHz
10:01:31: Physical Memory:  8130MB Total, 5027MB Free
10:01:31: stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
10:01:31: monitor 1: pos={0, 0}, size={1920, 1080}
10:01:31: Windows Version: 6.1 Build 7601 S
10:01:31: Aero is Enabled
10:01:31: -------------------------------
10:01:31: OBS Modules:
10:01:31: Base Address     Module
10:01:31: 000000003F550000 OBS.exe
10:01:31: 00000000E6E10000 OBSApi.dll
10:01:31: 00000000E7B00000 DShowPlugin.dll
10:01:31: 00000000F4490000 GraphicsCapture.dll
10:01:31: 00000000F26D0000 NoiseGate.dll
10:01:31: 00000000EDBF0000 PSVPlugin.dll
10:01:31: ------------------------------------------
10:01:31: Adapter 1
10:01:31:   Video Adapter: AMD Radeon HD 6800 Series
10:01:31:   Video Adapter Dedicated Video Memory: 1060859904
10:01:31:   Video Adapter Shared System Memory: 3994163200
10:01:31: =====Stream Start: 2013-09-06, 10:01:31===============================================
10:01:31:   Multithreaded optimizations: On
10:01:31:   Base resolution: 1920x1080
10:01:31:   Output resolution: 1096x616
10:01:31: ------------------------------------------
10:01:31: Loading up D3D10 on AMD Radeon HD 6800 Series...
10:01:32: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture.pShader.blob
10:01:32: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DrawSolid.pShader.blob
10:01:32: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DownscaleBilinear1YUV.pShader.blob
10:01:32: Playback device {0.0.0.00000000}.{809284ef-b61b-45f8-91bc-8c1542241fd2}
10:01:32: ------------------------------------------
10:01:32: Using desktop audio input: AMD HDMI Output (2- AMD High Definition Audio Device)
10:01:32: ------------------------------------------
10:01:32: Audio Encoding: AAC
10:01:32:     bitrate: 128
10:01:32: ------------------------------------------
10:01:32: Video Encoding: x264
10:01:32:     fps: 59
10:01:32:     width: 1096, height: 616
10:01:32:     preset: veryfast
10:01:32:     CBR: yes
10:01:32:     CFR: yes
10:01:32:     max bitrate: 2000
10:01:32:     buffer size: 2000
10:01:32: ------------------------------------------
10:01:32: MMDeviceAudioSource: Frequency for device 'AMD HDMI Output (2- AMD High Definition Audio Device)' is 384000, samples per sec is 48000
10:01:33: Using RTMP service: Twitch / Justin.tv
10:01:33:   Server selection: rtmp://live-lhr.justin.tv/app
10:01:33:   Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
10:01:34: SO_SNDBUF was at 8192
10:01:34: SO_SNDBUF is now 65536
10:01:42: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
10:01:42:   New Scene
10:01:42: Using graphics capture
10:01:42: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
10:01:42: SharedTexCapture hooked
10:01:44: Total frames rendered: 679, number of late frames: 13 (1.91%) (it's okay for some frames to be late)
10:01:44: Total duplicated frames to ensure constant framerate: 56 (8.25%)
10:01:45: RTMPPublisher::SocketLoop: Graceful loop exit
10:01:45: Number of times waited to send: 0, Waited for a total of 0 bytes
10:01:45: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
10:01:45: 
10:01:45: Profiler results:
10:01:45: 
10:01:45: ==============================================================
10:01:45: frame - [100%] [avg time: 3.266 ms (cpu time: avg 1.171 ms, total 795.606 ms)] [avg calls per frame: 1] [children: 99.9%] [unaccounted: 0.122%]
10:01:45: | frame preprocessing and rendering - [48.4%] [avg time: 1.58 ms (cpu time: avg 0.16 ms, total 109.201 ms)] [avg calls per frame: 1] [children: 0%] [unaccounted: 48.4%]
10:01:45: | | scene->Preprocess - [0%] [avg time: 0 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
10:01:45: | video encoding and uploading - [51.5%] [avg time: 1.682 ms (cpu time: avg 1.01 ms, total 686.405 ms)] [avg calls per frame: 1] [children: 37.1%] [unaccounted: 14.4%]
10:01:45: | | flush - [8.54%] [avg time: 0.279 ms (cpu time: avg 0.022 ms, total 15.6 ms)] [avg calls per frame: 1]
10:01:45: | | CopyResource - [0.245%] [avg time: 0.008 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
10:01:45: | | conversion to 4:2:0 - [0.245%] [avg time: 0.008 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
10:01:45: | | call to encoder - [27.7%] [avg time: 0.904 ms (cpu time: avg 0.987 ms, total 670.805 ms)] [avg calls per frame: 1]
10:01:45: | | sending stuff out - [0.398%] [avg time: 0.013 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
10:01:45: | Convert444Threads - [1.08e+003%] [avg time: 35.113 ms (cpu time: avg 0.964 ms, total 655.203 ms)] [avg calls per frame: 1]
10:01:45: ==============================================================
10:01:45: 
10:01:45: =====Stream End: 2013-09-06, 10:01:45=================================================
10:01:46: =====Stream Start: 2013-09-06, 10:01:46===============================================
10:01:46:   Multithreaded optimizations: On
10:01:46:   Base resolution: 1920x1080
10:01:46:   Output resolution: 1096x616
10:01:46: ------------------------------------------
10:01:46: Loading up D3D10 on AMD Radeon HD 6800 Series...
10:01:46: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture.pShader.blob
10:01:46: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DrawSolid.pShader.blob
10:01:46: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DownscaleBilinear1YUV.pShader.blob
10:01:46: Playback device {0.0.0.00000000}.{809284ef-b61b-45f8-91bc-8c1542241fd2}
10:01:46: ------------------------------------------
10:01:46: Using desktop audio input: AMD HDMI Output (2- AMD High Definition Audio Device)
10:01:46: ------------------------------------------
10:01:46: Audio Encoding: AAC
10:01:46:     bitrate: 128
10:01:46: Using graphics capture
10:01:46: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
10:01:46: ------------------------------------------
10:01:46: Video Encoding: x264
10:01:46:     fps: 59
10:01:46:     width: 1096, height: 616
10:01:46:     preset: veryfast
10:01:46:     CBR: yes
10:01:46:     CFR: yes
10:01:46:     max bitrate: 2000
10:01:46:     buffer size: 2000
10:01:46: ------------------------------------------
10:01:46: MMDeviceAudioSource: Frequency for device 'AMD HDMI Output (2- AMD High Definition Audio Device)' is 384000, samples per sec is 48000
10:01:46: SharedTexCapture hooked
10:01:48: Using RTMP service: Twitch / Justin.tv
10:01:48:   Server selection: rtmp://live-lhr.justin.tv/app
10:01:48:   Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
10:01:49: SO_SNDBUF was at 8192
10:01:49: SO_SNDBUF is now 65536
10:02:27: GraphicsCaptureSource::NewCapture:  eliminating old capture
10:02:27: SharedTexCapture hooked
10:02:28: GraphicsCaptureSource::NewCapture:  eliminating old capture
10:02:28: SharedTexCapture hooked
10:03:14: Capture window 0x000502C2 invalid or changing, terminating capture
10:05:55: Total frames rendered: 14466, number of late frames: 143 (0.99%) (it's okay for some frames to be late)
10:05:55: Total duplicated frames to ensure constant framerate: 192 (1.33%)
10:05:55: RTMPPublisher::SocketLoop: Graceful loop exit
10:05:55: Number of times waited to send: 0, Waited for a total of 0 bytes
10:05:55: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
10:05:55: 
10:05:55: Profiler results:
10:05:55: 
10:05:55: ==============================================================
10:05:55: frame - [100%] [avg time: 2.101 ms (cpu time: avg 1.205 ms, total 17440.9 ms)] [avg calls per frame: 1] [children: 99.8%] [unaccounted: 0.19%]
10:05:55: | frame preprocessing and rendering - [20.1%] [avg time: 0.423 ms (cpu time: avg 0.201 ms, total 2917.22 ms)] [avg calls per frame: 1] [children: 0.0476%] [unaccounted: 20.1%]
10:05:55: | | scene->Preprocess - [0.0476%] [avg time: 0.001 ms (cpu time: avg 0.001 ms, total 15.6 ms)] [avg calls per frame: 1]
10:05:55: | video encoding and uploading - [79.7%] [avg time: 1.674 ms (cpu time: avg 1.002 ms, total 14508.1 ms)] [avg calls per frame: 1] [children: 58.2%] [unaccounted: 21.5%]
10:05:55: | | flush - [11.9%] [avg time: 0.25 ms (cpu time: avg 0.043 ms, total 624 ms)] [avg calls per frame: 1]
10:05:55: | | CopyResource - [0.428%] [avg time: 0.009 ms (cpu time: avg 0.005 ms, total 78 ms)] [avg calls per frame: 0]
10:05:55: | | conversion to 4:2:0 - [0.286%] [avg time: 0.006 ms (cpu time: avg 0.01 ms, total 156.002 ms)] [avg calls per frame: 0]
10:05:55: | | call to encoder - [44.6%] [avg time: 0.938 ms (cpu time: avg 0.916 ms, total 13260.1 ms)] [avg calls per frame: 1]
10:05:55: | | sending stuff out - [0.952%] [avg time: 0.02 ms (cpu time: avg 0.015 ms, total 218.401 ms)] [avg calls per frame: 1]
10:05:55: | Convert444Threads - [1.63e+003%] [avg time: 34.255 ms (cpu time: avg 0.884 ms, total 12792.1 ms)] [avg calls per frame: 1]
10:05:55: ==============================================================
10:05:55: 
10:05:55: =====Stream End: 2013-09-06, 10:05:55=================================================
10:06:22: =====Stream Start: 2013-09-06, 10:06:22===============================================
10:06:22:   Multithreaded optimizations: On
10:06:22:   Base resolution: 1920x1080
10:06:22:   Output resolution: 1096x616
10:06:22: ------------------------------------------
10:06:22: Loading up D3D10 on AMD Radeon HD 6800 Series...
10:06:22: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture.pShader.blob
10:06:22: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DrawSolid.pShader.blob
10:06:22: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DownscaleBilinear1YUV.pShader.blob
10:06:22: Playback device {0.0.0.00000000}.{809284ef-b61b-45f8-91bc-8c1542241fd2}
10:06:22: ------------------------------------------
10:06:22: Using desktop audio input: AMD HDMI Output (2- AMD High Definition Audio Device)
10:06:22: ------------------------------------------
10:06:22: Audio Encoding: AAC
10:06:22:     bitrate: 128
10:06:22: Using graphics capture
10:06:22: C:/Users/Rico/AppData/Roaming/OBS/shaderCache/shaders/DrawTexture_ColorAdjust.pShader.blob
10:06:22: ------------------------------------------
10:06:22: Video Encoding: x264
10:06:22:     fps: 59
10:06:22:     width: 1096, height: 616
10:06:22:     preset: veryfast
10:06:22:     CBR: yes
10:06:22:     CFR: yes
10:06:22:     max bitrate: 2000
10:06:22:     buffer size: 2000
10:06:22: ------------------------------------------
10:06:22: MMDeviceAudioSource: Frequency for device 'AMD HDMI Output (2- AMD High Definition Audio Device)' is 384000, samples per sec is 48000
10:06:23: SharedTexCapture hooked
10:06:24: Using RTMP service: Twitch / Justin.tv
10:06:24:   Server selection: rtmp://live-lhr.justin.tv/app
10:06:24:   Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
10:06:25: SO_SNDBUF was at 8192
10:06:25: SO_SNDBUF is now 65536
10:06:28: GraphicsCaptureSource::NewCapture:  eliminating old capture
10:06:28: SharedTexCapture hooked
10:06:52: Capture window 0x000404EA invalid or changing, terminating capture
10:06:55: Total frames rendered: 1883, number of late frames: 2 (0.11%) (it's okay for some frames to be late)
10:06:55: Total duplicated frames to ensure constant framerate: 3 (0.16%)
10:06:55: RTMPPublisher::SocketLoop: Graceful loop exit
10:06:55: Number of times waited to send: 0, Waited for a total of 0 bytes
10:06:55: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
10:06:55: 
10:06:55: Profiler results:
10:06:55: 
10:06:55: ==============================================================
10:06:55: frame - [100%] [avg time: 1.563 ms (cpu time: avg 1.052 ms, total 1981.22 ms)] [avg calls per frame: 1] [children: 99.8%] [unaccounted: 0.192%]
10:06:55: | frame preprocessing and rendering - [23.8%] [avg time: 0.372 ms (cpu time: avg 0.182 ms, total 343.204 ms)] [avg calls per frame: 1] [children: 0.064%] [unaccounted: 23.7%]
10:06:55: | | scene->Preprocess - [0.064%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
10:06:55: | video encoding and uploading - [76%] [avg time: 1.188 ms (cpu time: avg 0.869 ms, total 1638.01 ms)] [avg calls per frame: 1] [children: 73%] [unaccounted: 3.01%]
10:06:55: | | flush - [15.6%] [avg time: 0.244 ms (cpu time: avg 0.024 ms, total 46.8 ms)] [avg calls per frame: 1]
10:06:55: | | CopyResource - [0.448%] [avg time: 0.007 ms (cpu time: avg 0.008 ms, total 15.601 ms)] [avg calls per frame: 0]
10:06:55: | | conversion to 4:2:0 - [0.32%] [avg time: 0.005 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
10:06:55: | | call to encoder - [55.3%] [avg time: 0.864 ms (cpu time: avg 0.828 ms, total 1560.01 ms)] [avg calls per frame: 0]
10:06:55: | | sending stuff out - [1.34%] [avg time: 0.021 ms (cpu time: avg 0.008 ms, total 15.6 ms)] [avg calls per frame: 0]
10:06:55: | Convert444Threads - [2.14e+003%] [avg time: 33.378 ms (cpu time: avg 0.753 ms, total 1419.61 ms)] [avg calls per frame: 1]
10:06:55: ==============================================================
10:06:55: 
10:06:55: =====Stream End: 2013-09-06, 10:06:55=================================================


Last game capture log:
2013-09-06, 10:06:22: we're booting up: 
10:06:23: D3D9 Present
10:06:23: DXGI Present
10:06:23: (half life scientist) everything..  seems to be in order
10:06:23: DXGI: Found D3D 11
10:06:23: setting up d3d11 data
10:06:23: ---------------------- Cleared D3D11 Capture ----------------------
10:06:23: found dxgi format (dx11) of: 28, size: {1920, 1080}, multisampled: false
10:06:23: DoD3D11Hook: success
10:06:23: successfully capturing d3d11 frames via GPU
10:06:28: ---------------------- Cleared D3D11 Capture ----------------------
10:06:28: DXGI: Found D3D 11
10:06:28: setting up d3d11 data
10:06:28: ---------------------- Cleared D3D11 Capture ----------------------
10:06:28: found dxgi format (dx11) of: 28, size: {1916, 1054}, multisampled: false
10:06:28: DoD3D11Hook: success
10:06:28: successfully capturing d3d11 frames via GPU

Any help would be most appreciated!

Rico.

EDIT: Also, if you have any recommended settings for my gear, that would also be mostly appreciated! Thanks.

Lain · Sep 6, 2013

This is just a regular log -- if you get the "Oops! OBS has crashed" message, that would give you an actual crash log, in this log I don't see anything particularly wrong

dodgepong · Sep 6, 2013

I think he means that Max Payne crashes.

OP, do yo have any sort of overlays running?

CartoonBadman · Sep 8, 2013

Hiya there, thanks for the help! Sorry I'm late in replying, just started a new job and College!
Sorry it's the wrong log sheet, that was the only one I could find!

Yeah, I meant Max Payne crashes! It's not the most stable of games in the first place though haha

Not quite sure what you mean by overlays, the only thing I have running in the background is the slideshow desktop, did try it with Fraps too, but with no joy.
Bizarrely, the game seems to run smoother when Fraps is also running!

Bug Report Crashing on startup (Max Payne 3)

CartoonBadman

New Member

Lain

dodgepong

Administrator

CartoonBadman

New Member