Bug Report Crashes and Disconnecting constantly

A

akp124

New Member
Hey everyone! First of all, I would like to say thank you and that I appreciate you making this software.

Now, I have a small problem with OBS on my laptop. It keeps crashing, I lose frames, and constant disconnect/reconnect problems.

I went back into the log files, and this was the only one I found, which was for today's attempt.

Code: 
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Open Broadcaster Software v0.51b - 32bit (´・ω・｀)
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CPU Name: Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
CPU Speed: 1796MHz
Physical Memory:  4095MB Total, 4095MB Free
stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
monitor 1: pos={0, 0}, size={1366, 768}
Windows Version: 6.2 Build 9200 
Aero is Enabled
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Adapter 1
  Video Adapter: Intel(R) HD Graphics 4000
  Video Adapter Dedicated Video Memory: 134217728
  Video Adapter Shared System Memory: 1711276032
=====Stream Start: 2013-04-30, 12:32:39===============================================
  Multithreaded optimizations: On
  Base resolution: 1366x768
  Output resolution: 1364x768
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Loading up D3D10...
Playback device Default
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Using desktop audio input: Speakers (Realtek High Definition Audio)
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Using auxilary audio input: Microphone (Realtek High Definition Audio)
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Audio Encoding: AAC
    bitrate: 128
Using Window Capture
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    device: Elgato Game Capture HD,
    device id {39F50F4C-99E1-464a-B6F9-D605B4FB5918},
    chosen type: UYVY, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333, fourCC: 'UYVY'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
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Video Encoding: x264
    fps: 30
    width: 1364, height: 768
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 1000
    buffer size: 1000
    quality: 8
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Syncing audio to video time (WARNING: you should not be doing this if you are just having webcam desync, that's a separate issue)
Total frames rendered: 615, number of frames that lagged: 27 (4.39%) (it's okay for some frames to lag)
=====Stream End: 2013-04-30, 12:33:06=================================================
=====Stream Start: 2013-04-30, 12:34:37===============================================
  Multithreaded optimizations: On
  Base resolution: 1366x768
  Output resolution: 1364x768
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Loading up D3D10...
Playback device Default
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Using desktop audio input: Speakers (Realtek High Definition Audio)
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Using auxilary audio input: Microphone (Realtek High Definition Audio)
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Audio Encoding: AAC
    bitrate: 128
Using Window Capture
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    device: Elgato Game Capture HD,
    device id {39F50F4C-99E1-464a-B6F9-D605B4FB5918},
    chosen type: UYVY, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333, fourCC: 'UYVY'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
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Video Encoding: x264
    fps: 30
    width: 1364, height: 768
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 1000
    buffer size: 1000
    quality: 8
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Syncing audio to video time (WARNING: you should not be doing this if you are just having webcam desync, that's a separate issue)
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-dfw.justin.tv/app
SO_SNDBUF was at 65536
SO_SNDBUF is now 65536
RTMPPublisher::SocketLoop: Socket error, send() returned -1, GetLastError() 10053
Total frames rendered: 8322, number of frames that lagged: 755 (9.07%) (it's okay for some frames to lag)
okay, this is strange
librtmp error: WriteN, RTMP send error 10053 (79 bytes)
librtmp error: WriteN, RTMP send error 10038 (42 bytes)
Number of times waited to send: 61, Waited for a total of 192856 bytes
Number of b-frames dropped: 443 (5.4%), Number of p-frames dropped: 1099 (13%), Total 1542 (19%)
=====Stream End: 2013-04-30, 12:39:46=================================================
=====Stream Start: 2013-04-30, 12:39:56===============================================
  Multithreaded optimizations: On
  Base resolution: 1366x768
  Output resolution: 1364x768
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Loading up D3D10...
Playback device Default
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Using desktop audio input: Speakers (Realtek High Definition Audio)
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Using auxilary audio input: Microphone (Realtek High Definition Audio)
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Audio Encoding: AAC
    bitrate: 128
Using Window Capture
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    device: Elgato Game Capture HD,
    device id {39F50F4C-99E1-464a-B6F9-D605B4FB5918},
    chosen type: UYVY, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333, fourCC: 'UYVY'
    audio device: Disable,
    audio device id Disabled,

Using directshow input
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Video Encoding: x264
    fps: 30
    width: 1364, height: 768
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 1000
    buffer size: 1000
    quality: 8
------------------------------------------
Syncing audio to video time (WARNING: you should not be doing this if you are just having webcam desync, that's a separate issue)
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-dfw.justin.tv/app
SO_SNDBUF was at 65536
SO_SNDBUF is now 65536
RTMPPublisher::SocketLoop: Socket error, send() returned -1, GetLastError() 10053
Total frames rendered: 1512, number of frames that lagged: 141 (9.33%) (it's okay for some frames to lag)
librtmp error: WriteN, RTMP send error 10053 (79 bytes)
librtmp error: WriteN, RTMP send error 10038 (42 bytes)
Number of times waited to send: 2, Waited for a total of 8208 bytes
Number of b-frames dropped: 14 (1%), Number of p-frames dropped: 43 (3.1%), Total 57 (4.1%)
=====Stream End: 2013-04-30, 12:40:55=================================================

Profiler results:

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frame - [100%] [avg time: 17.249 ms] [avg calls per frame: 1] [children: 91.4%] [unaccounted: 8.58%]
| scene->Preprocess - [28.1%] [avg time: 4.845 ms] [avg calls per frame: 1]
| video encoding and uploading - [63.3%] [avg time: 10.924 ms] [avg calls per frame: 1] [children: 62.1%] [unaccounted: 1.19%]
| | CopyResource - [1.46%] [avg time: 0.251 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [1.27%] [avg time: 0.219 ms] [avg calls per frame: 0]
| | call to encoder - [58.9%] [avg time: 10.152 ms] [avg calls per frame: 0]
| | sending stuff out - [0.562%] [avg time: 0.097 ms] [avg calls per frame: 0]
==============================================================

I tried changing my twitch server from Chicago (the closest one to me) to Dallas. At first, it was fine, but then it started dropping frames.
Here are my ping results and download/upload speeds.
http://imgur.com/2tQRDtp

I do know that my ISP (Comcast) had been doing some line work, so my internet was a bit wonky. They finished their worked two days ago and I still keep getting the OBS problems. Everything else like my Xbox, PS3, other laptops, have no problem with internet speeds.

I have Windows 8, if that is an issue.
 
A

akp124

New Member
That is from speedtest.net
This laptop is connected throught ethernet cable to the modem.

I did the speed tests from both of those sites. It looks like my upload is fluxuating between .4Mbps and 6Mbps. They must still be working on it. I will try to do another test later on.
 
A

akp124

New Member
I checked and it gave me Chicago,IL as the best server. I tried streaming last night, and appart from that one moment I couldn't figure out the sound, it was fine. I will try again today.

Are there any recommended settings you can give me?
 
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