Question / Help Crashed while streaming. Help me interpret these logs please?

Mango

Member
This week while streaming my display froze and the computer would not respond to keyboard or mouse. I ended up doing a hard power off of the machine. When I restarted it, it took significantly longer than usual to boot. Eventually I was able to start OBS, but it did not recognize my USB3HDCAPM. Two unplug/replugs of its USB cable and a restart of OBS solved the problem. I eventually got my stream back online 8 minutes after the crash.

I have updated OBS to the latest version just now and also installed the latest version of the USB3HDCAPM driver. I don't know if this will solve the problem.

For lack of a better idea, I have run several iterations of Memtest86 which indicate no problems.

Pre-incident log: https://pastebin.com/49Vy6r7P
Post-incident log: https://pastebin.com/sCbWrFm5

No crash logs nor Windows memory dumps exist.

Any other suggestions would be very much welcome.
 

Narcogen

Active Member
You should update both Windows and OBS, as both are quite out of date.

Latest build of OBS is 24.x, you have 21.x. The automatic updater in that version is broken; download directly from the site.

Latest build of Windows is 18363; you're using 16299.

That said, from the log it looks like your machine is on the low end of the system requirements.

The logs don't contain any information indicative of why it may have crashed, but usual advice is to update to the latest versions of Windows, of OBS, and video drivers.
 
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