Bug Report Crash With Tera

R

RzCastiel

New Member
Hi, sorry for my english, I'm French.

I want to stream Tera, but stream crash all time.
Help me please ^^.

Code: 
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 6061F188 (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.472b
Windows version: 6.2 (Build 9200) 

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
1011E284 6061F188 06CCB880 0DF7A0FC 00000001 00000000 nvwgf2um.dll!0x6061f188
1011E2F4 6077115C 05A00048 0DF7A11C 00000000 6113CE34 nvwgf2um.dll!0x6077115c
1011E3D4 607531C3 05A00048 1011E580 0DF7A11C 6113CE34 nvwgf2um.dll!0x607531c3
1011E3F4 745AC3B4 1011E580 0DF7A11C 6113CE34 1011E430 nvumdshim.dll!0x745ac3b4
1011E40C 745AD76C 044448E8 1011E580 0DF7A11C 6113CE34 nvumdshim.dll!0x745ad76c
1011E420 745A424E 1011E580 0DF7A11C 6113CE34 1011E5C8 nvumdshim.dll!0x745a424e
1011E438 745A55FC 013F628C 1011E580 0DF7A11C 6113CE34 nvumdshim.dll!0x745a55fc
1011E44C 6113C93B 0DF7A0FC 00000000 1011EB6C 7696284A d3d11.dll!0x6113c93b
1011E5D0 6113CC4F 00000004 1011F5B8 0DF7A048 0DF7A078 d3d11.dll!0x6113cc4f
1011F528 6113B618 013EEC64 00000004 1011F5B8 0000001C d3d11.dll!0x6113b618
1011F540 6113C5EC 00000004 1011F5B8 0000001C 0DF7A048 d3d11.dll!0x6113c5ec
1011F57C 6113BA64 0DF7A068 00000004 1011F650 0000001C d3d11.dll!0x6113ba64
1011F634 6113B254 013EE970 00000004 1011F744 0000001C d3d11.dll!0x6113b254
1011F718 6113CFC9 013EECA4 00000003 00000001 00000006 d3d11.dll!0x6113cfc9
1011F7A4 6114320A 00000000 0140DCF8 1011F7E8 1011F7E0 d3d11.dll!0x6114320a
1011F7C0 00C2C991 00000556 00000300 1011F888 631B4111 obs.exe!D3D10Texture::CreateFromSharedHandle+0x151
1011F804 00C2B008 00000556 00000300 00000006 400026C2 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x18
1011F814 631B4111 1011F888 747C0328 03F15B40 1011F8E8 graphicscapture.dll!SharedTexCapture::Init+0x151
1011F860 631B2BDB 747C0380 03F15B40 00000000 612F6650 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2bb
1011F8BC 631B2DC0 00186444 03D20000 00C46880 177E936C graphicscapture.dll!GraphicsCaptureSource::Preprocess+0xd0
1011F8F0 612F1D5B 177E936C 00000000 00000000 1011FD8C obsapi.dll!Scene::Preprocess+0x2b
1011F8FC 00C46880 00000000 00000000 00000000 00000000 obs.exe!OBS::MainCaptureLoop+0x7f0

A minidump was saved to C:\Users\Gaetan\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-03-01_33.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module
00C20000-00D48000 C:\Program Files (x86)\OBS\OBS.exe
77D90000-77EE7000 C:\Windows\SYSTEM32\ntdll.dll
76FF0000-77120000 C:\Windows\SYSTEM32\KERNEL32.DLL
76BA0000-76C46000 C:\Windows\SYSTEM32\KERNELBASE.dll
751D0000-7524C000 C:\Program Files\Bitdefender\Bitdefender 2013\Active Virus Control\Avc3_00182_010\avcuf32.dll
71B70000-71C17000 C:\Windows\system32\apphelp.dll
6BE50000-6BE58000 C:\Windows\SYSTEM32\AVRT.dll
71190000-711A9000 C:\Windows\SYSTEM32\dwmapi.dll
63330000-6338C000 C:\Windows\SYSTEM32\dxgi.dll
63300000-63328000 C:\Windows\SYSTEM32\d3d10_1.dll
63280000-632F4000 C:\Windows\SYSTEM32\d3dx10_43.dll
77780000-777D0000 C:\Windows\SYSTEM32\WS2_32.dll
74160000-74180000 C:\Windows\SYSTEM32\IPHLPAPI.DLL
612E0000-614CC000 C:\Program Files (x86)\OBS\OBSApi.dll
01410000-024D6000 C:\Windows\SYSTEM32\SHELL32.dll
70880000-709E3000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9200.16502_none_ba1c7f1de09f65fb\gdiplus.dll
71870000-718F2000 C:\Windows\SYSTEM32\WINHTTP.dll
6D640000-6D828000 C:\Program Files (x86)\OBS\libx264-129.dll
71280000-71308000 C:\Windows\SYSTEM32\UxTheme.dll
77170000-77286000 C:\Windows\SYSTEM32\USER32.dll
76C50000-76D4D000 C:\Windows\SYSTEM32\GDI32.dll
77A90000-77B3E000 C:\Windows\SYSTEM32\ADVAPI32.dll
011A0000-012B9000 C:\Windows\SYSTEM32\ole32.dll
71400000-71421000 C:\Windows\SYSTEM32\WINMM.dll
77A50000-77A84000 C:\Windows\SYSTEM32\sechost.dll
76F10000-76FC1000 C:\Windows\SYSTEM32\msvcrt.dll
631D0000-6320D000 C:\Windows\SYSTEM32\d3d10_1core.dll
61130000-612D3000 C:\Windows\SYSTEM32\d3d11.dll
777D0000-7787C000 C:\Windows\SYSTEM32\RPCRT4.dll
775C0000-775C8000 C:\Windows\SYSTEM32\NSI.dll
74150000-74158000 C:\Windows\SYSTEM32\WINNSI.DLL
77390000-77396000 C:\Windows\SYSTEM32\PSAPI.DLL
77480000-775B6000 C:\Windows\SYSTEM32\combase.dll
77350000-77390000 C:\Windows\SYSTEM32\SHLWAPI.dll
713D0000-713FA000 C:\Windows\SYSTEM32\WINMMBASE.dll
75420000-7543C000 C:\Windows\SYSTEM32\SspiCli.dll
75410000-75419000 C:\Windows\SYSTEM32\CRYPTBASE.dll
753B0000-75401000 C:\Windows\SYSTEM32\bcryptPrimitives.dll
77320000-77340000 C:\Windows\system32\IMM32.DLL
773A0000-7747D000 C:\Windows\SYSTEM32\MSCTF.dll
71D50000-71DC5000 C:\Windows\SYSTEM32\shcore.dll
70E60000-71057000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_none_893961408605e985\Comctl32.dll
63250000-63278000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
04390000-0441B000 C:\Windows\SYSTEM32\OLEAUT32.dll
631B0000-631D0000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
772A0000-77314000 C:\Windows\SYSTEM32\clbcatq.dll
710C0000-7110D000 C:\Windows\System32\MMDevApi.dll
76FD0000-76FEE000 C:\Windows\SYSTEM32\DEVOBJ.dll
77120000-77166000 C:\Windows\SYSTEM32\cfgmgr32.dll
74570000-7463F000 C:\Windows\SYSTEM32\nvumdshim.dll
05450000-055FF000 C:\Windows\SYSTEM32\SETUPAPI.dll
74530000-74565000 C:\Windows\SYSTEM32\nvinit.dll
0F000000-0F006000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
63430000-63479000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll
633F0000-63429000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
742B0000-74523000 C:\Windows\SYSTEM32\nvapi.dll
753A0000-753A8000 C:\Windows\SYSTEM32\VERSION.dll
044F0000-04533000 C:\Windows\SYSTEM32\WINTRUST.dll
77B40000-77CC8000 C:\Windows\SYSTEM32\CRYPT32.dll
04660000-04672000 C:\Windows\SYSTEM32\MSASN1.dll
60530000-61129000 C:\Windows\system32\nvwgf2um.dll
5FA80000-6052E000 C:\Windows\system32\igd10umd32.dll
64A50000-64C57000 C:\Windows\SYSTEM32\d3dcompiler_43.dll
71060000-710B4000 C:\Windows\SYSTEM32\AUDIOSES.DLL
73830000-7386F000 C:\Windows\SYSTEM32\powrprof.dll
6A570000-6A699000 C:\Windows\SYSTEM32\DBGHELP.DLL
 
H

hilalpro

Member
it would be great if you can also provide an obs log file.

don't forget to update your graphics card driver.
 
R

RzCastiel

New Member
ok thank you
Code: 
Open Broadcaster Software v0.472b - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
CPU Speed: 2395MHz
Physical Memory:  3981MB Total, 2204MB Free
stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
monitor 1: pos={0, 0}, size={1366, 768}
Windows Version: 6.2 Build 9200 
Aero is Enabled
------------------------------------------
Adapter 1
  Video Adapter: Intel(R) HD Graphics 4000
  Video Adapter Dedicated Video Memory: 33554432
  Video Adapter Shared System Memory: 1711276032
------------------------------------------
Adapter 2
  Video Adapter: NVIDIA GeForce GT 635M      
  Video Adapter Dedicated Video Memory: 2096693248
  Video Adapter Shared System Memory: 1819006976
------------------------------------------
Adapter 3
  Video Adapter: Microsoft Basic Render Driver
  Video Adapter Dedicated Video Memory: 0
  Video Adapter Shared System Memory: 268435456
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1024x576
  Output resolution: 1024x576
------------------------------------------
Loading up D3D10...
Playback device Default
------------------------------------------
Using desktop audio input: Speakers (Realtek High Definition Audio)
------------------------------------------
Using auxilary audio input: Microphone (Realtek High Definition Audio)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using graphics capture
x264: using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2 AVX
x264: profile High, level 3.1
------------------------------------------
Video Encoding: x264
    fps: 35
    width: 1024, height: 576
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 700
    buffer size: 1400
    quality: 10
------------------------------------------
 
H

hilalpro

Member
it looks like that you're on a laptop with windows 8 and different adapters.

run the game on windowed mode and do software capture (windowed). it's basically just about the same as game capture.
 
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