Bug Report Crash when I start playing Sims4

[khalitirkai]

So, since 30min I try to make a live with my game, the Sims 4, there is no video or music, and when I do it as a moderator OBS crash in the second and I have this message :

This crash appears to have occured in the 'c:\windows\system32\nvwgf2um.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 10182A1B (c:\windows\system32\nvwgf2um.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1735E700 10182A1B 148C5D50 0ECA6AC8 00000000 1735E948 nvwgf2um.dll!0x10182a1b
1735E72C 102F8E48 0ECA9500 010AD4DC 00000000 67DDF40C nvwgf2um.dll!0x102f8e48
1735E7B0 102F1E81 0ECA9500 1735E948 010AD4DC 67DDF40C nvwgf2um.dll!0x102f1e81
1735E7D4 62B3A950 1735E948 010AD4DC 67DDF40C 1735E818 nvumdshim.dll!0x62b3a950
1735E7EC 62B37807 0C41DD90 1735E948 010AD4DC 67DDF40C nvumdshim.dll!0x62b37807
1735E800 62B43B22 1735E948 010AD4DC 67DDF40C 1735E990 nvumdshim.dll!0x62b43b22
1735E820 62B2EC57 0ECA6AC8 1735E948 010AD4DC 67DDF40C nvumdshim.dll!0x62b2ec57
1735E834 67DDF61C 00000000 1735EE48 1735F1A4 67DDF232 d3d11.dll!0x67ddf61c
1735E998 67DDF492 010AD4BC 00000000 1735EE48 E200C29B d3d11.dll!0x67ddf492
1735E9A8 67DDF232 00000004 1735F244 010AD45C 010AD438 d3d11.dll!0x67ddf232
1735F1AC 67DDA4FD 0C41C314 00000004 1735F244 0000001C d3d11.dll!0x67dda4fd
1735F1CC 67DDBE6E 00000004 1735F244 0000001C 010AD438 d3d11.dll!0x67ddbe6e
1735F208 67DDBD9D 00000004 010AD458 0000001C 010AD458 d3d11.dll!0x67ddbd9d
1735F2B8 67DDA15C 0C41BFE0 00000004 1735F400 0000001C d3d11.dll!0x67dda15c
1735F3D4 67DDF85B 0EE56888 0035F4A4 1735F488 00000001 d3d11.dll!0x67ddf85b
1735F468 67DE0E0C 00000000 0EE568F8 1735F4A4 1735F4BC d3d11.dll!0x67de0e0c
1735F488 01122A9F 80002482 1735F534 77B24A29 00000556 obs.exe!D3D10Texture::CreateFromSharedHandle+0x12f
1735F500 01120D91 00000556 00000300 80002482 0F2F4BE0 obs.exe!D3D10System::CreateTextureFromSharedHandle+0x11
1735F50C 77B24A29 1735F558 03181400 76FC72D8 0F2F8080 graphicscapture.dll!SharedTexCapture::Init+0x109
1735F53C 77B22FC2 0319A940 00000000 00000000 03119740 graphicscapture.dll!GraphicsCaptureSource::NewCapture+0x2e2
1735F588 77B23CA3 3D088888 03180000 00000000 1735F89C graphicscapture.dll!GraphicsCaptureSource::Tick+0x123
1735F5A8 0F2E5490 3D088888 00000000 00000000 FFFFFFFE obsapi.dll!Scene::Tick+0x30
1735F5BC 01146BAA 76FB919F 00000000 1735F8F0 772EA22B obs.exe!OBS::MainCaptureLoop+0xa2a
1735F8A4 01144E55 00000000 1735F8F0 772EA22B 00000000 obs.exe!OBS::MainCaptureThread+0x5
1735F8A8 76FB919F 00000000 F2D14570 00000000 00000000 kernel32.dll!0x76fb919f
1735F8B4 772EA22B FFFFFFFF 772DF200 00000000 00000000 ntdll.dll!0x772ea22b
1735F8F8 772EA201 01144E50 00000000 00000000 00000000 ntdll.dll!0x772ea201

 

[Lain]

Is that a laptop? Check to see if there are any new drivers for your video adapter. It appears to be an issue with the video driver interface library. Switchable graphics laptops tend to be a bit unstable and have less testing with special-purpose graphics stuff like capturing. If you still have the problem after updating (make sure to update windows as well), then you might have to try a different capture method and run the game in a non-fullscreen mode.