Bug Report Crash Report - with World Of Tanks

[jeppelykke]

I had few issue lately with Streaming World of Tanks...

When OBS crash this hard, i have to uninstall OBS Completely, make sure everything is removed from system, do a system reboot, and reinstall. Then i can livestream again.

IF i don't do the above fix, when i try to livestream i get a BLACK SCREEN on every game i try to livestream from, but a complete reinstall enables me to livestream again.

Crash Code:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\kernelbase.dll' module.

**** UNHANDLED EXCEPTION: 80000003
Fault address: 76999BFC (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.571b
Windows version: 6.2 (Build 9200) 
CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
00EDEF24 76999BFC 000006B4 00007530 765E7861 765DC5EC kernelbase.dll!0x76999bfc
00EDEF38 00FE7E14 02C50000 01003831 00061386 00000111 obs.exe!OBS::Stop+0x84
00EDEF78 00FE66EA 00061386 00000111 00001389 012F9C70 obs.exe!OBS::ToggleCapturing+0x1a
00EDEF80 01003831 000513AE 00000111 00001389 00061386 obs.exe!OBS::OBSProc+0xb01
00EDF060 765D77D8 01002D30 000513AE 00000111 00001389 user32.dll!0x765d77d8
00EDF08C 765D78CB 01002D30 01002D30 00000000 000513AE user32.dll!0x765d78cb
00EDF108 765DF139 0180FE80 00000000 00000111 00001389 user32.dll!0x765df139
00EDF170 765DAAA6 000513AE 00000111 00001389 00061386 user32.dll!0x765daaa6
00EDF198 6ACFB322 00000001 000D003A 00000202 00000000 comctl32.dll!Ordinal235+0xc6e
00EDF1BC 6ACFB27E 00061386 00000202 00000000 000D003A comctl32.dll!Ordinal235+0xbca
00EDF260 765D77D8 6AD38550 00061386 00000202 00000000 user32.dll!0x765d77d8
00EDF28C 765D78CB 6AD38550 6AD38550 00000000 00061386 user32.dll!0x765d78cb
00EDF308 765D899D 00000000 765DB8AD 006C1387 655C0EC0 user32.dll!0x765d899d
00EDF37C 765E5C40 000513AE 00EDF42C 00000000 00000000 user32.dll!0x765e5c40
00EDF3B0 00FDD758 00FC0000 00000000 012C2D45 00000001 obs.exe!WinMain+0x898
00EDF874 01043A99 FEEC5000 00EDF94C 775ABF39 FEEC5000 obs.exe!strstr+0x1c9
00EDF904 76C8850D FEEC5000 416A50E6 00000000 00000000 kernel32.dll!0x76c8850d
00EDF910 775ABF39 01043AEC FEEC5000 FFFFFFFF 77621DF7 ntdll.dll!0x775abf39
00EDF954 775ABF0C 01043AEC FEEC5000 00000000 00000000 ntdll.dll!0x775abf0c

 

[R1CH]

Have you checked your hdd / ssd for problems? If the crash log is not being written and OBS files are getting corrupted (apparently), sounds like something quite bad is happening on your system. Make sure you have enough disk space too. Without the .dmp file we can't really figure out which part of OBS is crashing.

 

[jeppelykke]

I did a complete windows reinstall just to be sure it was not anything installed that might conflict.

I playing WoT via Steam with a GTX 275. (Games runs smoothly) and only WoT i can't stream from...

Error: Texture->Map failed: 0x887a0005 0x887a0007

Your video card or driver froze and was reset. Please check for possible hardware / driver issues. This error can also occur if you have enabled opencl in x264 custom settings.

21:18:57: Open Broadcaster Software v0.571b - 32bit (´・ω・｀)
21:18:57: -------------------------------
21:18:57: CPU Name: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
21:18:57: CPU Speed: 3492MHz
21:18:57: Physical Memory:  4095MB Total, 4095MB Free
21:18:57: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
21:18:57: monitor 1: pos={0, 0}, size={1920, 1080}
21:18:57: Windows Version: 6.2 Build 9200 
21:18:57: Aero is Enabled
21:18:57: -------------------------------
21:18:57: OBS Modules:
21:18:57: Base Address     Module
21:18:57: 00050000         OBS.exe
21:18:57: 74460000         OBSApi.dll
21:18:57: 74780000         DShowPlugin.dll
21:18:57: 74710000         GraphicsCapture.dll
21:18:57: 746C0000         NoiseGate.dll
21:18:57: 74040000         PSVPlugin.dll
21:18:57: ------------------------------------------
21:18:57: Adapter 1
21:18:57:   Video Adapter: NVIDIA GeForce GTX 275
21:18:57:   Video Adapter Dedicated Video Memory: 905052160
21:18:57:   Video Adapter Shared System Memory: 3354996736
21:18:57: =====Stream Start: 2013-10-17, 21:18:57===============================================
21:18:57:   Multithreaded optimizations: On
21:18:57:   Base resolution: 1920x1080
21:18:57:   Output resolution: 1280x720
21:18:57: ------------------------------------------
21:18:57: Loading up D3D10 on NVIDIA GeForce GTX 275...
21:18:57: ------------------------------------------
21:18:57: Audio Format: 48000hz
21:18:57: Playback device Default
21:18:57: ------------------------------------------
21:18:57: Using desktop audio input: Højttalere (Realtek High Definition Audio)
21:18:57: ------------------------------------------
21:18:57: Using auxilary audio input: Mikrofon (Realtek High Definition Audio)
21:18:57: ------------------------------------------
21:18:57: Audio Encoding: AAC
21:18:57:     bitrate: 128
21:18:57: ------------------------------------------
21:18:57: Video Encoding: x264
21:18:57:     fps: 30
21:18:57:     width: 1280, height: 720
21:18:57:     preset: faster
21:18:57:     profile: high
21:18:57:     keyint: 60
21:18:57:     CBR: yes
21:18:57:     CFR: yes
21:18:57:     max bitrate: 3500
21:18:57:     buffer size: 7500
21:18:57: ------------------------------------------
21:18:57: MMDeviceAudioSource: Frequency for device 'Højttalere (Realtek High Definition Audio)' is 384000, samples per sec is 48000
21:18:57: MMDeviceAudioSource: Frequency for device 'Mikrofon (Realtek High Definition Audio)' is 352800, samples per sec is 44100
21:19:20: Using graphics capture
21:19:26: SharedTexCapture hooked
21:19:50: Using bitmap image
21:20:18: Using bitmap image
21:21:06: Using text output
21:22:43: Using bitmap image
21:23:22: Using text output
21:23:57: Total frames encoded: 8973, total frames duplicated: 1545 (17.22%)
21:23:57: Total frames rendered: 8972, number of late frames: 3 (0.03%) (it's okay for some frames to be late)
21:23:57: 
21:23:57: Profiler time results:
21:23:57: 
21:23:57: ==============================================================
21:23:57: video thread frame - [100%] [avg time: 0.643 ms] [children: 3.11%] [unaccounted: 96.9%]
21:23:57: | scene->Preprocess - [3.11%] [avg time: 0.02 ms]
21:23:57: GPU download and conversion - [100%] [avg time: 13.763 ms] [children: 100%] [unaccounted: -0.167%]
21:23:57: | flush - [0.32%] [avg time: 0.044 ms]
21:23:57: | CopyResource - [99.8%] [avg time: 13.739 ms]
21:23:57: | conversion to 4:2:0 - [0.0218%] [avg time: 0.003 ms]
21:23:57: Convert444Threads - [100%] [avg time: 0.443 ms] [children: 98.6%] [unaccounted: 1.35%]
21:23:57: | Convert444toNV12 - [98.6%] [avg time: 0.437 ms]
21:23:57: encoder thread frame - [100%] [avg time: 1.02 ms]
21:23:57: ==============================================================
21:23:57: 
21:23:57: 
21:23:57: Profiler CPU results:
21:23:57: 
21:23:57: ==============================================================
21:23:57: video thread frame - [cpu time: avg 0.062 ms, total 562.5 ms] [avg calls per frame: 1]
21:23:57: | scene->Preprocess - [cpu time: avg 0.005 ms, total 46.875 ms] [avg calls per frame: 1]
21:23:57: GPU download and conversion - [cpu time: avg 2.831 ms, total 25406.3 ms] [avg calls per frame: 1]
21:23:57: | flush - [cpu time: avg 0.047 ms, total 421.875 ms] [avg calls per frame: 1]
21:23:57: | CopyResource - [cpu time: avg 2.772 ms, total 24812.5 ms] [avg calls per frame: 1]
21:23:57: | conversion to 4:2:0 - [cpu time: avg 0.01 ms, total 93.75 ms] [avg calls per frame: 1]
21:23:57: Convert444Threads - [cpu time: avg 0.351 ms, total 6296.88 ms] [avg calls per frame: 2]
21:23:57: | Convert444toNV12 - [cpu time: avg 0.35 ms, total 6265.63 ms] [avg calls per frame: 2]
21:23:57: encoder thread frame - [cpu time: avg 0.392 ms, total 3515.63 ms] [avg calls per frame: 1]
21:23:57: ==============================================================
21:23:57: 
21:23:57: =====Stream End: 2013-10-17, 21:23:57=================================================
21:24:05: =====Stream Start: 2013-10-17, 21:24:05===============================================
21:24:05:   Multithreaded optimizations: On
21:24:05:   Base resolution: 1920x1080
21:24:05:   Output resolution: 1280x720
21:24:05: ------------------------------------------
21:24:05: Loading up D3D10 on NVIDIA GeForce GTX 275...
21:24:05: ------------------------------------------
21:24:05: Audio Format: 48000hz
21:24:05: Playback device Default
21:24:05: ------------------------------------------
21:24:05: Using desktop audio input: Højttalere (Realtek High Definition Audio)
21:24:05: ------------------------------------------
21:24:05: Using auxilary audio input: Mikrofon (Realtek High Definition Audio)
21:24:05: ------------------------------------------
21:24:05: Audio Encoding: AAC
21:24:05:     bitrate: 128
21:24:05: Using text output
21:24:05: Using bitmap image
21:24:05: Using text output
21:24:05: Using bitmap image
21:24:05: Using bitmap image
21:24:05: Using graphics capture
21:24:05: ------------------------------------------
21:24:05: Video Encoding: x264
21:24:05:     fps: 30
21:24:05:     width: 1280, height: 720
21:24:05:     preset: faster
21:24:05:     profile: high
21:24:05:     keyint: 60
21:24:05:     CBR: yes
21:24:05:     CFR: yes
21:24:05:     max bitrate: 3500
21:24:05:     buffer size: 7500
21:24:05: ------------------------------------------
21:24:05: MMDeviceAudioSource: Frequency for device 'Højttalere (Realtek High Definition Audio)' is 384000, samples per sec is 48000
21:24:05: MMDeviceAudioSource: Frequency for device 'Mikrofon (Realtek High Definition Audio)' is 352800, samples per sec is 44100
21:24:05: SharedTexCapture hooked
21:24:08: Using RTMP service: Twitch / Justin.tv
21:24:08:   Server selection: rtmp://live-ams.justin.tv/app
21:24:08:   Interface: Realtek PCIe GBE Family Controller (ethernet, 1000 mbps)
21:24:08: Completed handshake with rtmp://live-ams.justin.tv/app in 393 ms.
21:24:10: SO_SNDBUF was at 65536
21:24:10: SO_SNDBUF is now 65536
21:24:10: RTMPPublisher::Socketloop: Increasing send buffer to ISB 131072 (buffer: 31270 / 463872)
21:24:12: RTMPPublisher::Socketloop: Increasing send buffer to ISB 262144 (buffer: 88575 / 463872)

Error: Texture->Map failed: 0x887a0005 0x887a0007

Your video card or driver froze and was reset. Please check for possible hardware / driver issues. This error can also occur if you have enabled opencl in x264 custom settings.
21:47:20: Total frames encoded: 41830, total frames duplicated: 25081 (59.96%)
21:47:25: RTMPPublisher::SocketLoop: Received FD_CLOSE, 5060 ms since last send (buffer: 0 / 463872)
21:47:25: RTMPPublisher::SocketLoop: Aborting due to FD_CLOSE, error 0

I have not enable openCL, but seems my Video card, can't handle the load from World Of Tanks with OBS runing :(

 

[Lain]

Admittedly the 2xx series has been known to have some major performance issues