Harlei Marcelino
New Member
Hi friends,
some days ago i bought a new headset (Philips SHG7980) but all the times i try to use it in Open Broadcaster Software i have an error. Can you help me? Look bellow the informations:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\windows\system32\kernelbase.dll' module.
**** UNHANDLED EXCEPTION: 80000003
Fault address: 000007FEFD733C32 (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: AMD FX(tm)-8150 Eight-Core Processor
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
00000000001EF0D8 000007FEFD733C32 000007FEFA460C60 0000000000007531 00000000001EF038 00000000001EF179 kernelbase.dll!0x7fefd733c32
00000000001EF0E0 000007FEFA4314B3 0000000000487530 000000013FF84C18 0000000000487530 0000000000000002 obsapi.dll!OSTerminateThread+0x33
00000000001EF110 000000013FECD8C1 0000000000000000 0000000000000000 0000000000000000 000000000000FF00 obs.exe!OBS::Stop+0x1e1
00000000001EF1E0 000000013FEFCDE4 000000000000FF00 0000000000030000 0000000000000401 000000000011146A obs.exe!OBS::OBSProc+0x2184
00000000001EF430 0000000077559BD1 00000000001EF738 000000013FEFAC60 0000000000C22630 0000000000C22630 user32.dll!0x77559bd1
00000000001EF4F0 00000000775598DA 0000000000000000 0000000000000000 000000013FEFAC60 0000000000000001 user32.dll!0x775598da
00000000001EF570 00000000775567C2 0000000000331509 0000000000331509 000000013FF00A50 00000000004868D0 user32.dll!0x775567c2
00000000001EF600 000000013FEBC919 0000000000000000 0000000000000001 000000013FE90000 0000000000000000 obs.exe!WinMain+0xa59
00000000001EFBB0 000000013FF3D870 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!__tmainCRTStartup+0x148
00000000001EFBF0 00000000774359CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x774359cd
00000000001EFC20 000000007766B891 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7766b891
Video thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000052D0F8F8 000000007768DC1A 000000000048CFF8 0000000077441A7A 0000000000000002 0000000004F5569A ntdll.dll!0x7768dc1a
0000000052D0F900 000007FEFD7010DC 0000000001FCA055 00004BA890AC41AE 0000000000000000 00000000000001B8 kernelbase.dll!0x7fefd7010dc
0000000052D0F9A0 000000013FED4A6D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0x1c3d
0000000052D0FE30 000000013FED1349 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
0000000052D0FE60 00000000774359CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x774359cd
0000000052D0FE90 000000007766B891 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7766b891
Encode thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000052F9F908 000000007768DF1A 0000000052F9F9C8 000007FEFA4375A4 0000000000487530 0000000000000011 ntdll.dll!0x7768df1a
0000000052F9F910 000007FEFD701203 0000000000487530 0000000000000000 0000000000000000 0000000000000000 kernelbase.dll!0x7fefd701203
0000000052F9F9B0 000000013FED251A 0000000052D0FD28 0000000052F9FAC9 0000000000000000 0000000000000010 obs.exe!OBS::FlushBufferedVideo+0xea
0000000052F9F9F0 000000013FED2B6B 0000000000000000 0000000000000000 0000000000000007 0000000000000000 obs.exe!OBS::EncodeLoop+0x52b
0000000052F9FB30 000000013FED1339 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::EncodeThread+0x9
0000000052F9FB60 00000000774359CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x774359cd
0000000052F9FB90 000000007766B891 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7766b891
A minidump was saved to C:\Users\Harlei\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-04-29_1.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module
Thanks a lot, i will wait your help! :)
some days ago i bought a new headset (Philips SHG7980) but all the times i try to use it in Open Broadcaster Software i have an error. Can you help me? Look bellow the informations:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\windows\system32\kernelbase.dll' module.
**** UNHANDLED EXCEPTION: 80000003
Fault address: 000007FEFD733C32 (c:\windows\system32\kernelbase.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: AMD FX(tm)-8150 Eight-Core Processor
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
00000000001EF0D8 000007FEFD733C32 000007FEFA460C60 0000000000007531 00000000001EF038 00000000001EF179 kernelbase.dll!0x7fefd733c32
00000000001EF0E0 000007FEFA4314B3 0000000000487530 000000013FF84C18 0000000000487530 0000000000000002 obsapi.dll!OSTerminateThread+0x33
00000000001EF110 000000013FECD8C1 0000000000000000 0000000000000000 0000000000000000 000000000000FF00 obs.exe!OBS::Stop+0x1e1
00000000001EF1E0 000000013FEFCDE4 000000000000FF00 0000000000030000 0000000000000401 000000000011146A obs.exe!OBS::OBSProc+0x2184
00000000001EF430 0000000077559BD1 00000000001EF738 000000013FEFAC60 0000000000C22630 0000000000C22630 user32.dll!0x77559bd1
00000000001EF4F0 00000000775598DA 0000000000000000 0000000000000000 000000013FEFAC60 0000000000000001 user32.dll!0x775598da
00000000001EF570 00000000775567C2 0000000000331509 0000000000331509 000000013FF00A50 00000000004868D0 user32.dll!0x775567c2
00000000001EF600 000000013FEBC919 0000000000000000 0000000000000001 000000013FE90000 0000000000000000 obs.exe!WinMain+0xa59
00000000001EFBB0 000000013FF3D870 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!__tmainCRTStartup+0x148
00000000001EFBF0 00000000774359CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x774359cd
00000000001EFC20 000000007766B891 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7766b891
Video thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000052D0F8F8 000000007768DC1A 000000000048CFF8 0000000077441A7A 0000000000000002 0000000004F5569A ntdll.dll!0x7768dc1a
0000000052D0F900 000007FEFD7010DC 0000000001FCA055 00004BA890AC41AE 0000000000000000 00000000000001B8 kernelbase.dll!0x7fefd7010dc
0000000052D0F9A0 000000013FED4A6D 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0x1c3d
0000000052D0FE30 000000013FED1349 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
0000000052D0FE60 00000000774359CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x774359cd
0000000052D0FE90 000000007766B891 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7766b891
Encode thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000000052F9F908 000000007768DF1A 0000000052F9F9C8 000007FEFA4375A4 0000000000487530 0000000000000011 ntdll.dll!0x7768df1a
0000000052F9F910 000007FEFD701203 0000000000487530 0000000000000000 0000000000000000 0000000000000000 kernelbase.dll!0x7fefd701203
0000000052F9F9B0 000000013FED251A 0000000052D0FD28 0000000052F9FAC9 0000000000000000 0000000000000010 obs.exe!OBS::FlushBufferedVideo+0xea
0000000052F9F9F0 000000013FED2B6B 0000000000000000 0000000000000000 0000000000000007 0000000000000000 obs.exe!OBS::EncodeLoop+0x52b
0000000052F9FB30 000000013FED1339 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::EncodeThread+0x9
0000000052F9FB60 00000000774359CD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x774359cd
0000000052F9FB90 000000007766B891 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7766b891
A minidump was saved to C:\Users\Harlei\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-04-29_1.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module
Thanks a lot, i will wait your help! :)