Bug Report Crash on preview/record

[Foofy]

Hello everyone. I seem to be having a little issue with the program crashing. It was working fine up until I tried to boot up OBS today, but I haven't changed or even touched any of the settings since the last usage. I tried to reinstall, but that didn't seem to work either so I thought I'd check in here.

Thanks in advance.

 

[Foofy]

Anyone? The only "fixes" ive been able to find deal with replacing a missing .dll file. I ran the .dll fix, and it found a problem and repaired it, but obs still gives me the crash message every time. OBS studio seems to function just fine however.

This crash appears to have occured in the 'c:\windows\system32\d3dx10_43.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 603F84C9 (c:\windows\system32\d3dx10_43.dll)
OBS version: Open Broadcaster Software v0.657b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
002CF2D4 603F84C9 00E85EBC 00E85EBC 00000000 00000000 d3dx10_43.dll!0x603f84c9
002CF334 00DC206A 00303000 00E85EBC 002D37B4 5CD5FA70 obs.exe!D3D10System::CreateVertexShader+0x2a
002CF350 5CD5FB50 00E85EBC 00001397 0022021E 000002D0 obsapi.dll!GraphicsSystem::CreateVertexShaderFromFile+0xe0
002CF39C 00DE8E25 00000000 00000000 771F6FC6 002CF5D4 obs.exe!OBS::Start+0xa75
002CF4AC 00DE75E4 00000000 00E0FBB0 00000000 00CC0020 obs.exe!OBS::ToggleCapturing+0x44
002CF4C0 00E10ABE 0016036C 00000111 00001397 0022021E obs.exe!OBS::OBSProc+0xf0e
002CF5DC 771E62FA 00E0FBB0 0016036C 00000111 00001397 user32.dll!0x771e62fa
002CF608 771E6D3A 00000000 00E0FBB0 0016036C 00000111 user32.dll!0x771e6d3a
002CF680 771E966E 00F523E0 00000000 00E0FBB0 00001397 user32.dll!0x771e966e
002CF6C4 771E96D5 0016036C 00000111 00001397 0022021E user32.dll!0x771e96d5
002CF6E8 6E5045A1 006197E8 00000000 0022021E 006197E8 comctl32.dll!0x6e5045a1
002CF708 6E504603 54010001 00000001 00000000 6E48B4A9 comctl32.dll!0x6e504603
002CF724 6E50448D 0022021E 00000202 00000000 0004006F comctl32.dll!0x6e50448d
002CF784 771E62FA 6E48B4A9 0022021E 00000202 00000000 user32.dll!0x771e62fa
002CF7B0 771E6D3A 00000000 6E48B4A9 0022021E 00000202 user32.dll!0x771e6d3a
002CF828 771E77D3 6E48B4A9 00000000 002CF8C0 7720C82E user32.dll!0x771e77d3
002CF88C 771E789A 002CF974 0060F078 0A660217 771E78F2 user32.dll!0x771e789a
002CF89C 7720C82E 0016036C 00000000 00000000 00000001 user32.dll!0x7720c82e
002CF8C8 00DDB4DD 00D90000 00000000 005D2E1D 00000001 obs.exe!WinMain+0xabd
002CFDA8 00E2DB3A FFFDE000 002CFE38 77709902 FFFDE000 obs.exe!__tmainCRTStartup+0xfd
002CFDF4 76F1338A FFFDE000 77468648 00000000 00000000 kernel32.dll!0x76f1338a
002CFE00 77709902 00E2DA33 FFFDE000 00000000 00000000 ntdll.dll!0x77709902
002CFE40 777098D5 00E2DA33 FFFDE000 00000000 00000000 ntdll.dll!0x777098d5​

 

[Norge]

I uninstalled and then installed obs studio, which is working fine so far.

 

[Sapiens]

The crash looks related to your system's DirectX components. Try reinstalling DirectX, or if that fails run https://obsproject.com/forum/resources/directx-dependency-fixer-dxfix.87/