Bug Report Crash OBS

kashifliks

New Member
Hello,
while i stream (from 1/2 weeks) , obs crashes.
This is the log:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd32.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 03ED66D3 (c:\windows\system32\igd10umd32.dll)
OBS version: Open Broadcaster Software v0.583b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0487F470 03ED66D3 0487F48C 00000002 00000001 0487F4BC igd10umd32.dll!0x3ed66d3
0487F484 03A66990 0468CB10 04578748 0468BBD0 0468C818 igd10umd32.dll!0x3a66990
0487F498 03ED67DA 0487F4DC 00000002 3F000000 04573B10 igd10umd32.dll!0x3ed67da
0487F4C4 03D96D35 0457378C 00000000 0487F544 00E1ECE0 igd10umd32.dll!0x3d96d35
0487F4E8 03C8CB62 0487F52C 0023007F 0457378C 00000001 igd10umd32.dll!0x3c8cb62
0487F510 03C2979D 00000002 00EA1A9C 0487F628 0487F5FC igd10umd32.dll!0x3c2979d
0487F52C 03C1EDF5 00E1ECE0 00000001 772F35B0 00EA43B8 igd10umd32.dll!0x3c1edf5
0487F540 69E61291 0487F6F0 0487F628 0487F710 00EA2280 nvumdshim.dll!0x69e61291
0487F604 69E67B17 00E8AE48 0487FE38 69ED895B 00EA2438 nvumdshim.dll!0x69e67b17
0487FDFC 69E47028 00EA2438 30D274D0 00000000 00E8AE48 nvumdshim.dll!0x69e47028
0487FE08 69ED895B 00000000 0487FE50 7538850D 00E8B9A0 nvumdshim.dll!0x69ed895b
0487FE40 69ED8AA2 00E8B9A0 0487FE94 7730BF39 00E8B9A0 nvumdshim.dll!0x69ed8aa2
0487FE4C 7538850D 00E8B9A0 2BBCD078 00000000 00000000 kernel32.dll!0x7538850d
0487FE58 7730BF39 69ED8A26 00E8B9A0 FFFFFFFF 77381DF7 ntdll.dll!0x7730bf39
0487FE9C 7730BF0C 69ED8A26 00E8B9A0 00000000 00000000 ntdll.dll!0x7730bf0c

A minidump was saved to C:\Users\Kashi\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-10-31_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

Thanks and bye.
 

Krazy

Town drunk
Mmm, that's a crash within your Intel GPU drivers. Update them and it should be resolved.
 

kashifliks

New Member
I updated drivers just a few days ago but obs crashes anyway. My drivers are up to date right now.
Other suggests?
It's urgent for me :(
Thanks bye!
 

Krazy

Town drunk
Ok, the nvumdshim.dll seems to be related to NVIDIA 3D stuff. Do you have the 3D vision installed/enabled? Also, I think I need to see a normal log file to see what your setup looks like.
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
If you are using monitor capture on windows 8 or 8.1 on an nvidia laptop, don't use it, there appears to be a bug in the nvidia/intel drivers with windows 8+ monitor capture. It will cause this crash. I'm betting that you were using it. Take it out of your scenes and use window/game capture instead when possible. Please let me know if I am incorrect.
 

kashifliks

New Member
Hello,
I noticed that this crash began when i updated my nvidia drivers but I'm not sure of this.
Krazy do u need system info?(I'm attacching my dxdiag)
Sorry but I'm newbie LOL, what is the monitor capture?(I'm using Gamebooster and 2 monitors too with windows 8 on my laptop).
Thanks and Bye!
 

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