Bug Report Crash capturing D3D10

[node357]

Hi, having an ongoing problem with OBS crashing when trying to preview or stream games with D3D10 graphics. Games tried include Bioshock 1/2/Infinite, Gears of War, and Crysis. No problem for games run with -d3d9 switch, not not many support that now. There is no crash dump when this happens, but here are the log and Windows 7 64-bit error message (this also happens using Vista 32/64-bit)

OBS log:

15:17:27: Open Broadcaster Software v0.522b - 64bit (　^ω^)
15:17:27: -------------------------------
15:17:27: CPU Name: Intel(R) Core(TM)2 Duo CPU     E6850  @ 3.00GHz
15:17:27: CPU Speed: 3158MHz
15:17:27: Physical Memory:  4095MB Total, 2681MB Free
15:17:27: stepping id: 11, model 15, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
15:17:27: monitor 1: pos={0, 0}, size={1440, 900}
15:17:27: Windows Version: 6.1 Build 7600 
15:17:27: Aero is Disabled
15:17:27: -------------------------------
15:17:27: OBS Modules:
15:17:27: Base Address     Module
15:17:27: 000000003F070000 OBS.exe
15:17:27: 00000000F2850000 OBSApi.dll
15:17:27: 00000000FB330000 DShowPlugin.dll
15:17:27: 00000000F8920000 GraphicsCapture.dll
15:17:27: 00000000FCD30000 NoiseGate.dll
15:17:28: ------------------------------------------
15:17:28: Adapter 1
15:17:28:   Video Adapter: NVIDIA GeForce 9800 GT 
15:17:28:   Video Adapter Dedicated Video Memory: 519634944
15:17:28:   Video Adapter Shared System Memory: 1878585344
15:17:28: =====Stream Start: 2013-07-10, 15:17:28===============================================
15:17:28:   Multithreaded optimizations: On
15:17:28:   Base resolution: 1280x720
15:17:28:   Output resolution: 640x360
15:17:28: ------------------------------------------
15:17:28: Loading up D3D10...
15:17:29: Playback device Default
15:17:29: ------------------------------------------
15:17:29: Using desktop audio input: Speakers (Creative SB X-Fi)
15:17:29: ------------------------------------------
15:17:29: Audio Encoding: AAC
15:17:29:     bitrate: 160
15:17:29: Using graphics capture
15:17:29: ------------------------------------------
15:17:29: Video Encoding: x264
15:17:29:     fps: 30
15:17:29:     width: 640, height: 360
15:17:29:     preset: veryfast
15:17:29:     CBR: yes
15:17:29:     CFR: no
15:17:29:     max bitrate: 1840
15:17:29: ------------------------------------------
15:17:29: Syncing audio to video time (WARNING: you should not be doing this if you are just having webcam desync, that's a separate issue)

Windows 7 64-bit error message:

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	OBS.exe
  Application Version:	0.5.2.0
  Application Timestamp:	518adac7
  Fault Module Name:	KERNELBASE.dll
  Fault Module Version:	6.1.7600.17206
  Fault Module Timestamp:	50e669a2
  Exception Code:	00000879
  Exception Offset:	000000000000ac3d
  OS Version:	6.1.7600.2.0.0.256.4
  Locale ID:	1033
  Additional Information 1:	5201
  Additional Information 2:	5201637df66699e70214e714ab220cc3
  Additional Information 3:	3967
  Additional Information 4:	3967ba983da48f03b8cdb31eb1267ea2

Any help would be appreciated.

 

[R1CH]

From some Googling, it seems this is a caused by CDevice::DriverInternalError throwing a continuable DXGI_DEVICE_REMOVED exception. This strongly suggests your drivers or hardware is faulty. Try upgrading / downgrading drivers or reducing your GPU clock / memory speeds.

 

[node357]

From some Googling, it seems this is a caused by CDevice::DriverInternalError throwing a continuable DXGI_DEVICE_REMOVED exception. This strongly suggests your drivers or hardware is faulty. Try upgrading / downgrading drivers or reducing your GPU clock / memory speeds.

Okay, thank you. This isn't the first time it's been suggested that my GPU might be dying. I always imagined more widespread issues than the odd game and OBS having trouble with it. I'll see about replacing my GPU and trying again with OBS.