Crackling Audio (Max audio buffering)

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plakman

New Member
Hello,

I have the problem with crackling audio...
and its been there for a while at random times.
It doesn't fix itself.
i have to delete and re add the capture card source for it to work properly again.
And it only happens on the capture card video source.

Does anyone have an idea?


22:35:07.778: Max audio buffering reached!
22:35:07.779: adding 960 milliseconds of audio buffering, total audio buffering is now 960 milliseconds (source: Video opname-apparaat)
22:35:07.779:
22:35:07.795: Source Video opname-apparaat audio is lagging (over by 1725.78 ms) at max audio buffering. Restarting source audio.
22:35:07.810: Source Video opname-apparaat audio is lagging (over by 1820.44 ms) at max audio buffering. Restarting source audio.
 
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AaronD

Active Member
plakman said:
...only happens on the capture card video source.
Click to expand...
What capture card? Some are good and expensive; others are cheap junk. Made by a brand that actually cares about customer loyalty, or just thrown together to sell cheap with no expectation of repeat business or returns because they're so cheap.
 
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plakman

New Member
AaronD said:
What capture card? Some are good and expensive; others are cheap junk. Made by a brand that actually cares about customer loyalty, or just thrown together to sell cheap with no expectation of repeat business or returns because they're so cheap.
Click to expand...
The capture card is a 4k60 mk2 from elgato.
i was considering maybe upgrading to the newer one but i'm not sure if it would help...
 
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AaronD

Active Member
Elgato is usually good. I'd be surprised if that's it.

What does the crackling actually sound like? Is it like a buffer skip? Or something too loud and clipping/distorting? Something else?
A recording would be good.
 
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rockbottom

Active Member
HAGS is enabled, disable it. Also your Distro/NDI install has a conflict. There's more issues but here's a start.

20:53:49.673: HAGS Status: Enabled (Default: No, Driver status: Supported)

20:53:50.796: [DistroAV] obs_module_load: you can haz DistroAV (Version 6.0.0)
20:53:50.796: [DistroAV] obs_module_load: Qt Version: 6.6.3 (runtime), 6.6.2 (compiled)
20:53:50.797: [DistroAV] load_ndilib: Trying 'C:\Program Files\NDI\NDI 6 Tools\Runtime\Processing.NDI.Lib.x64.dll'
20:53:50.797: [DistroAV] load_ndilib: Found 'C:\Program Files\NDI\NDI 6 Tools\Runtime\Processing.NDI.Lib.x64.dll'; attempting to load NDI library...
20:53:50.845: [DistroAV] load_ndilib: NDI library loaded successfully
20:53:50.845: [DistroAV] load_ndilib: NDIlib_v5_load found
20:53:51.176: [DistroAV] obs_module_load: NDI library initialized successfully ('NDI SDK WIN64 12:45:30 May 6 2024 6.0.1.0')
 
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rockbottom

Active Member
Look at this, forget 60FPS until this gets improved....

22:36:49.672: audio_thread(Audio): min=0.006 ms, median=5.982 ms, max=245.816 ms, 99th percentile=21.028 ms
22:36:49.672: ┗receive_audio: min=0.001 ms, median=0.594 ms, max=104.614 ms, 99th percentile=5.038 ms, 2.8121 calls per parent call
22:36:49.672: ┣buffer_audio: min=0 ms, median=0.004 ms, max=0.753 ms, 99th percentile=0.013 ms
22:36:49.672: ┗do_encode: min=0.015 ms, median=0.582 ms, max=104.601 ms, 99th percentile=5.023 ms
22:36:49.672: ┣encode(adv_stream_audio): min=0.149 ms, median=0.615 ms, max=65.207 ms, 99th percentile=5.002 ms, 0.333321 calls per parent call
22:36:49.672: ┣encode(adv_archive_audio): min=0.011 ms, median=0.492 ms, max=104.5 ms, 99th percentile=4.96 ms, 0.333322 calls per parent call
22:36:49.672: ┣send_packet: min=0.001 ms, median=0.02 ms, max=2.781 ms, 99th percentile=0.164 ms
22:36:49.672: ┗encode(multi-rtmp-aenc3177813523): min=0.022 ms, median=0.507 ms, max=100.754 ms, 99th percentile=4.985 ms, 0.333357 calls per parent call
22:36:49.672: obs_graphics_thread(16.6667 ms): min=0.074 ms, median=11.851 ms, max=1171.71 ms, 99th percentile=18.861 ms, 95.1707% below 16.667 ms
 
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rockbottom

Active Member
From your log.
20:53:53.519: DShow: Elgato GC4K60ProMK2 tonemapper enable=1
20:53:53.521: DShow: HDevice::ConnectPins: failed to connect pins (0x80040207): The owner SID on a per-user subscription doesn't exist

A quick search & I found this thread.

Question / Help - Camera is fine but not working on OBS STUDIO and CLASSIC

https://gist.github.com/anonymous/43fd0d4165fdaab1295c2a498ea0c9ad 10:23:31.739: [DShow Device: 'Video Capture Device'] settings updated: 10:23:31.739: video device: HP HD Webcam [Fixed] 10:23:31.739: video path...
obsproject.com obsproject.com
 
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