Bug Report could not get dxgi adapter

G

glasscake

New Member
so i start streaming or preview stream and bam:
Error
"Could not get DXGI adapter"
the only setting ive changed on my pc is enabling sli on my msi 550ti-s

Operating System
Microsoft Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i7 960 @ 3.20GHz 55 °C
Bloomfield 45nm Technology
RAM
16.0 GB Dual-Channel DDR3 @ 535MHz (8-8-8-20)
Motherboard
ASUSTeK Computer INC. P6X58D-E (LGA1366) 27 °C
Graphics
SA300/SA350 (1920x1080@60Hz)
SMB2330 (1920x1080@60Hz)
1024MB GeForce GTX 550 Ti (MSI) 38 °C
1024MB GeForce GTX 550 Ti (MSI) 31 °C
ForceWare version 320.18
SLI Enabled
Hard Drives
1397GB Seagate ST1500DL003-9VT16L ATA Device (SATA) 31 °C
Optical Drives
POBKT TAROXQJCX SCSI CdRom Device
DTSOFT Virtual CdRom Device
VXDV BD-HD-DVDRAM S15 SCSI CdRom Device
VXDV BD-HD-DVDROM S10 SCSI CdRom Device
ATAPI iHAS124 B ATA Device
Audio
USB Audio Class 1.0 and 2.0 Device Driver
if any more info is necessary ill provide it
 
G

glasscake

New Member
14:05:27: Open Broadcaster Software v0.522b - 64bit (　^ω^)
14:05:27: -------------------------------
14:05:27: CPU Name: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz
14:05:27: CPU Speed: 3207MHz
14:05:27: Physical Memory: 15351MB Total, 11794MB Free
14:05:27: stepping id: 5, model 10, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
14:05:27: monitor 1: pos={0, 0}, size={1920, 1080}
14:05:27: monitor 2: pos={1920, 0}, size={1920, 1080}
14:05:27: Windows Version: 6.1 Build 7601 S
14:05:27: Aero is Disabled
14:05:27: -------------------------------
14:05:27: OBS Modules:
14:05:27: Base Address Module
14:05:27: 000000003FA70000 OBS.exe
14:05:27: 00000000E6CB0000 OBSApi.dll
14:05:27: 00000000F7EE0000 DShowPlugin.dll
14:05:27: 00000000F7EB0000 GraphicsCapture.dll
14:05:27: 00000000F7E90000 NoiseGate.dll
14:05:27: 00000000F7E10000 WebSocketAPIPlugin.dll
14:05:27: ------------------------------------------
14:05:27: Adapter 1
14:05:27: Video Adapter: NVIDIA GeForce GTX 550 Ti
14:05:27: Video Adapter Dedicated Video Memory: 1025179648
14:05:27: Video Adapter Shared System Memory: 3221221376
14:05:27: =====Stream Start: 2013-06-21, 14:05:27===============================================
14:05:27: Multithreaded optimizations: On
14:05:27: Base resolution: 1920x1080
14:05:27: Output resolution: 1280x720
14:05:27: ------------------------------------------

Error: Could not get DXGI adapter
 
R

R1CH

Forum Admin
Developer
Also make sure no 3rd party overlay software / FPS monitors / video captures etc are running.
 
G

glasscake

New Member
soo apparently my directx is updated and i dont have fraps or anyhting on. i thought it might have been rain meter but no luck
 
G

glasscake

New Member
glasscake said:
ding ding ding, updated to beat drivers and it worked. thank you mister admin man
Click to expand...
annd its sli, once i enabled it the error occurred. i guess ill be streaming without sli for now
 
Sapiens

Sapiens

Forum Moderator
1. Download the latest drivers for your GPU first, and DDU from http://www.wagnardmobile.com/DDU/
2. Let DDU boot you into safe mode, then use it to remove your existing drivers.
3. Boot into Windows normally and install your graphics drivers.
4. Reboot to ensure everything is registered properly.
 
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