Constantly disconnecting and reconnecting.

[DwarvenHulk]

Been streaming for years. Moved to Kick over a year ago and haven't many issues until today. When we went live everything seemed to be working normally until we started to notice that Kick kept kicking our followers out of the stream. After looking around we notice that the output was disconnecting and reconnecting between every 6 and roughly 5000 frames. We run a plugin to let us stream on YouTube at the same time, and the YT stream appeared to be working fine. We switched to stream only on YT, and then the same thing started happening. I've checked adapter updates, OBS updates, reset stream keys, rebooted my Router and ONT, ran speed test and verified that I'm getting package speeds, rebooted my computer, turned off HAGS (last windows update may have turned it on but I'm not sure), ran a twitch server test and got 100 on all but 2 NA servers, 99 on the other 2....I am at a complete loss. Any help is greatly appreciated. Here is my last file log when running tests, it disconnected and reconnected 3 or 4 times in about a minute or so. https://obsproject.com/logs/nKHdBCWy6Mxnhn19

 

[PaiSand]

This indicates an issue on the network and is most probably on the ISP side.

21:17:57.227: WriteN, RTMP send error 10054 (2888 bytes)
21:17:57.227: WriteN, RTMP send error 10038 (91 bytes)
21:17:57.227: WriteN, RTMP send error 10038 (42 bytes)

Anyway, you should check your side first. Verify the network adapter, the network driver, the network cable, the router/modem.
Change the port where the network cable connects into the router/modem. Try another cable. Look for updates for the network driver on the motherboards vendor site, not the windows update.

If all works correctly, then call your ISP telling them about this issue related to the RTMP protocol used for streaming. They don't check for it unless you tell them specifically this.
It's a normal thing to happen after some updates or hardware changes on their side.

 

[Lawrence_SoCal]

Yes to all what PaiSand mentioned. Another possibility, is security or network software on your PC that had an update and is now interfering (inspecting?) the RTMP traffic, causing the issue you observe. So... worth checking if "TotalAV' is the problem source