Question / Help Computer crashing

Etox

New Member
My friend just started using OBS and he tried to stream using an Elgato HD60 but after about 13-15minutes his computer crashes and has to restart it. I will try to get the error logs from him as soon as i can, in the meantime if anyone has some quick suggestions i'd like to hear them.
 

SumDim

Member
According to the log:
04:08:26.390: User Removed source 'Video Capture Device' (dshow_input) from scene 'Scene'

Why did he delete Elgato? He needs a video capture device.

Start over.
Delete all scenes.

Create a new scene and give it a name
Add a new video capture device and select Elgato Game Capture HD
Hit the OK button
Hit the Start Streaming button
 

Etox

New Member
According to the log:
04:08:26.390: User Removed source 'Video Capture Device' (dshow_input) from scene 'Scene'

Why did he delete Elgato? He needs a video capture device.

Start over.
Delete all scenes.

Create a new scene and give it a name
Add a new video capture device and select Elgato Game Capture HD
Hit the OK button
Hit the Start Streaming button

He has done that about 5 times already, reseting settings after every crash. Also he did not remove anything, every time the stream crashed he was in the middle of the game not even touching his computer.
 
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