Question / Help Common D3D10 3 step error

Poisonsandwich

New Member
I downloaded the software and it crashed on me about 5 times. I went through each of the steps and tried to update direct x. (Told me it was updated.) and also downloaded the platform pack. (which said it was already updated too.) I was just wondering why the error kept returning and I have no clue how to check the graphics card. Here is the log as well because I know someone can read them very well.

18:21:07: Open Broadcaster Software v0.541b - 32bit (´・ω・`)
18:21:07: -------------------------------
18:21:07: CPU Name: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz
18:21:07: CPU Speed: 2499MHz
18:21:07: Physical Memory: 1023MB Total, 1023MB Free
18:21:07: stepping id: 6, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
18:21:07: monitor 1: pos={0, 0}, size={1280, 1024}
18:21:07: Windows Version: 5.1 Build 2600 S
18:21:07: Aero is Enabled
18:21:07: -------------------------------
18:21:07: OBS Modules:
18:21:07: Base Address Module
18:21:07: 00C40000 OBS.exe
18:21:07: 61170000 OBSApi.dll
18:21:07: 71020000 DShowPlugin.dll
18:21:07: 71000000 GraphicsCapture.dll
18:21:07: 70FE0000 NoiseGate.dll
18:21:07: 70F20000 PSVPlugin.dll
18:21:07: =====Stream Start: 2013-07-13, 18:21:07===============================================
18:21:07: Multithreaded optimizations: On
18:21:07: Base resolution: 1280x1024
18:21:07: Output resolution: 1280x1024
18:21:07: ------------------------------------------

Error: Could not create D3D10 device and swap chain. This error can happen for one of the following reasons:

1.) Your GPU is not supported (DirectX 10 support is required - many integrated laptop GPUs do not support DX10)
2.) You're running Windows Vista without the "Platform Update"
3.) Your video card drivers are out of date
 

R1CH

Forum Admin
Developer
Your video card is most likely not supported. OBS requires a DirectX 10 compatible video card, simply installing DX10 will not fix this.
 
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