Question / Help Church live stream drops net after 43 minutes

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ESUMC

New Member
Along with OBS we are using a Logitech 4k Pro and Power Point slides with motion graphics to live stream our Sunday service. Last week the live stream stopped while doing several auto repeating slides with motion graphics (in the background behind the written words). This week we reduced resolution and bitrate. We switch between camera OR slide (no split screen – yet). This week we went 43 minutes then dropped live stream. We happened to be almost 7 minutes into one slide (used previous week) with a lot of motion graphics when we dropped live stream. What impact, if any, will slides with motion graphics present? Some slides have a lot more motion graphics than others. We are dropping frames (max I noticed was 5%) but the picture on FB is not affected. No ENABLE NEW NETWORK CODE showing on MAC Book Plus.
Should we reduce bitrate or is this an RTMP problem. Help!
 

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ESUMC

New Member
R1CH said:
Moving graphics does cause higher bitrate (still within the limit you set though), but that shouldn't cause a disconnect. I see after the disconnect that it failed to reconnect many times. This may indicate that the internet connection itself went down. Dropped frames are another sign of connection instability. You can check our guide at https://obsproject.com/wiki/Dropped-Frames-and-General-Connection-Issues for advice on fixing this.
Click to expand...
Thank you R1CH. I have also talked with our ISP and they are putting a device watch on our Modem. They pinged and we were within tolerance. They rebooted our modem and re pinged. They said the tolerance improved. There are still a few items we can check from you link reference. Great to hear your response on moving graphics! Again, thanks for your response and input.
 
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