Question / Help Capture windows "Microsoft Teams"

[Kick18]

Hi everyone,
I downloaded OBS a couple of days ago as I needed a program to record the screen of my PC. I initially had the classic black screen issues with screen and window capture. Watching videos on youtube, I found tricks that allowed me to find various solutions (compatibility changes and NVIDIA settings). However, one particular program, Microsoft Teams, continues to exhibit the same problem, that is, it continues to show a black screen when I try to capture it as a window.
Would anyone know how to help me?

Thanks so much for your help

 

[koala]

For many apps, including the Office suite from Microsoft, you need to deactivate hardware acceleration in the settings of that app.
In case Microsoft Teams is one of the Microsoft Shop apps, it might be that it is impossible to capture as window or as game (try game capture - some apps are internally using Directx acceleration stuff). As last resort, try display capture. This should always work.

 

[Kick18]

Thanks a lot, i will try

 

[cinghio]

Hi everyone,

i don't know if you've already solved the issue, but it may be helpful for others: just open Teams and reduce it to icon, in the bottom right of your screen, right click on its icon and hit settings. From the window that popped up just select "Disable GPU hardware acceleration". Restart Teams and you're done, it should work.

 

[SpectreKid]

I don't know if that applies here, but Microsoft Store apps got Windows Capture support in 25.0.0, which is in RC "beta-testing" mode right now. Maybe it might help?

As always, log would be helpful.

 

[19whity81]

Hi everyone,

i don't know if you've already solved the issue, but it may be helpful for others: just open Teams and reduce it to icon, in the bottom right of your screen, right click on its icon and hit settings. From the window that popped up just select "Disable GPU hardware acceleration". Restart Teams and you're done, it should work.

Hi all,
I've tried this option, but this did nor work in fact.
Microsoft team is still not working even disable this option and also performing the restart.

Did you perform only this 2 steps?


Thanks in advance,

 

[SpectreKid]

Hi all,
I've tried this option, but this did nor work in fact.
Microsoft team is still not working even disable this option and also performing the restart.

Did you perform only this 2 steps?


Thanks in advance,

Please post in a separate thread and provide a log if you haven't already.

 

[centaur]

Hi everyone,

i don't know if you've already solved the issue, but it may be helpful for others: just open Teams and reduce it to icon, in the bottom right of your screen, right click on its icon and hit settings. From the window that popped up just select "Disable GPU hardware acceleration". Restart Teams and you're done, it should work.

Thanks, I did this and now window capture recording works fine :)
Microsoft Teams Version 1.3.00.8663 (64-bit). It was last updated on 4/4/20.

Regards

 

[sverleis]

Hi everyone,

i don't know if you've already solved the issue, but it may be helpful for others: just open Teams and reduce it to icon, in the bottom right of your screen, right click on its icon and hit settings. From the window that popped up just select "Disable GPU hardware acceleration". Restart Teams and you're done, it should work.

The settings can also be accessed from the notifications icon, as well as just right-clicking on the task menu item.

 

[toastboy]

Reviving an old thread I know:

Hi everyone,

i don't know if you've already solved the issue, but it may be helpful for others: just open Teams and reduce it to icon, in the bottom right of your screen, right click on its icon and hit settings. From the window that popped up just select "Disable GPU hardware acceleration". Restart Teams and you're done, it should work.

This worked perfectly for me after colleagues complained about jaggies in my screen share via OBS in Teams ( 1.4.00.16575 (64-bit). It was last updated on 2021-06-26 )

Thanks very much!