Capture Freezing or Blacking Out

JCG

New Member
Hi all,

I have an issue with video not capturing and/or freezing. I had that on a Magewell USB capture card and now on the Digitnow card as well. At most I have managed to get maybe 10 minutes out of it before it freezes.

In the log there is the following bit:

20:47:03.448: [DShow Device: 'Video Capture Device 3'] settings updated:
20:47:03.448: video device: USB3.0 4K Video
20:47:03.448: video path: \\?\usb#vid_048d&pid_9325&mi_00#8&30d34b43&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
20:47:03.448: resolution: 3840x2160
20:47:03.448: flip: 0
20:47:03.448: fps: 30.00 (interval: 333333)
20:47:03.448: format: NV12
20:47:03.949: DShow: HDevice::ConnectPins: failed to connect pins (0x8007001F): A device attached to the system is not functioning.
20:47:03.949:
20:47:06.090: DShow: HDevice::ConnectFilters: RenderStream failed (0x80070057): The parameter is incorrect.
20:47:06.090:

I'm not quite sure what it means but that's the only spot where errors seem to appear. I've tried a bunch of solutions, i.e. changing cables, plugging to different USB slot but it's very rare that these fix the issue. What else can I try?
 
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