Bug Report Capture card bugs with anything newer than v0.522b

[Endet]

Hello!

So I got an issue. I haven't been able to update my OBS for a long time now due to my capture card having an issue with OBS. I have an Avermedia c127 Game broadcaster HD. The card works fine on v0.522b but if I upgrade to anything newer, the problem starts. What happens is that if I preview the stream (or start the stream) the image from the CC is messed up -> https://dl.dropboxusercontent.com/u/65578095/OBSc127bug.png I haven't changed any of my Capture Cards settings between changing the builds or anything either. Running on the latest drivers I can get for my CC also.

Here is my log done with the latest test build:

Spoiler

14:56:59: Open Broadcaster Software v0.54.09 network/gc test - 32bit (´・ω・｀)
14:56:59: -------------------------------
14:56:59: CPU Name: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
14:56:59: CPU Speed: 3492MHz
14:56:59: Physical Memory: 4095MB Total, 4095MB Free
14:56:59: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
14:56:59: monitor 1: pos={0, 0}, size={1920, 1080}
14:56:59: monitor 2: pos={-1280, 0}, size={1280, 1024}
14:56:59: monitor 3: pos={1920, 0}, size={1280, 1024}
14:56:59: Windows Version: 6.1 Build 7600
14:56:59: Aero is Enabled
14:56:59: -------------------------------
14:56:59: OBS Modules:
14:56:59: Base Address Module
14:56:59: 002A0000 OBS.exe
14:56:59: 0F350000 OBSApi.dll
14:56:59: 58A70000 DShowPlugin.dll
14:56:59: 64380000 GraphicsCapture.dll
14:56:59: 61570000 NoiseGate.dll
14:56:59: 613D0000 PSVPlugin.dll
14:56:59: ------------------------------------------
14:56:59: Adapter 1
14:56:59: Video Adapter: AMD Radeon HD 6900 Series
14:56:59: Video Adapter Dedicated Video Memory: 2134593536
14:56:59: Video Adapter Shared System Memory: 3972098048
14:56:59: ------------------------------------------
14:56:59: Adapter 2
14:56:59: Video Adapter: Intel(R) HD Graphics 4000
14:56:59: Video Adapter Dedicated Video Memory: 67108864
14:56:59: Video Adapter Shared System Memory: 1711276032
14:56:59: =====Stream Start: 2013-08-15, 14:56:59===============================================
14:56:59: Multithreaded optimizations: On
14:56:59: Base resolution: 1920x1080
14:56:59: Output resolution: 1920x1080
14:56:59: ------------------------------------------
14:56:59: Loading up D3D10 on AMD Radeon HD 6900 Series...
14:56:59: Playback device {0.0.0.00000000}.{156fdad1-7f4a-4510-92b4-a6a272edf58b}
14:56:59: ------------------------------------------
14:56:59: Using desktop audio input: Speakers (Realtek High Definition Audio)
14:56:59: Using 5.1 speaker setup
14:56:59: ------------------------------------------
14:56:59: Using auxilary audio input: Line 2 (Virtual Audio Cable)
14:56:59: ------------------------------------------
14:56:59: Audio Encoding: AAC
14:56:59: bitrate: 128
14:56:59: Using bitmap image
14:56:59: Using bitmap image
14:56:59: ------------------------------------------
14:56:59: device: AVerMedia HD Capture,
14:56:59: device id \\?\pci#ven_1a0a&dev_6202&subsys_620c1461&rev_01#4&250a6dac&0&00e2#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{ede957b0-eaa5-4bf4-acf3-6e10cb4836c3},
14:56:59: chosen type: UYVY, usingFourCC: false, res: 1280x1024 - 1280x1024, frameIntervals: 200000-333667, fourCC: 'UYVY'
14:56:59:
14:56:59: device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
14:56:59: Using directshow input
14:56:59: Using custom x264 settings: "keyint=60"
14:56:59: ------------------------------------------
14:56:59: Video Encoding: x264
14:56:59: fps: 30
14:56:59: width: 1920, height: 1080
14:56:59: preset: faster
14:56:59: CBR: yes
14:56:59: CFR: yes
14:56:59: max bitrate: 2000
14:56:59: ------------------------------------------
14:56:59: MMDeviceAudioSource: Frequency for device 'Speakers (Realtek High Definition Audio)' is 1152000, samples per sec is 48000
14:56:59: MMDeviceAudioSource: Frequency for device 'Line 2 (Virtual Audio Cable)' is 352800, samples per sec is 44100
14:56:59:
14:56:59: Profiler result for the last frame:
14:56:59: ==============================================================
14:56:59: frame - [time: 39.802 ms (cpu time: 0 ms)]
14:56:59: | frame preprocessing and rendering - [time: 39.793 ms (cpu time: 0 ms)]
14:56:59: | | scene->Preprocess - [time: 7.327 ms (cpu time: 0 ms)]
14:56:59: | video encoding and uploading - [time: 0.003 ms (cpu time: 0 ms)]
14:56:59: | | flush - [time: 0.002 ms (cpu time: 0 ms)]
14:56:59: ==============================================================
14:56:59:
14:57:04: Total frames rendered: 132, number of late frames: 1 (0.76%) (it's okay for some frames to be late)
14:57:04: Total duplicated frames to ensure constant framerate: 0 (0.00%)
14:57:04:
14:57:04: Profiler results:
14:57:04:
14:57:04: ==============================================================
14:57:04: frame - [100%] [avg time: 5.305 ms (cpu time: avg 4.49 ms, total 592.804 ms)] [avg calls per frame: 1] [children: 99.9%] [unaccounted: 0.0943%]
14:57:04: | frame preprocessing and rendering - [54.4%] [avg time: 2.885 ms (cpu time: avg 2.363 ms, total 312.002 ms)] [avg calls per frame: 1] [children: 38.2%] [unaccounted: 16.1%]
14:57:04: | | scene->Preprocess - [38.2%] [avg time: 2.029 ms (cpu time: avg 2.127 ms, total 280.802 ms)] [avg calls per frame: 1]
14:57:04: | video encoding and uploading - [45.5%] [avg time: 2.415 ms (cpu time: avg 2.127 ms, total 280.802 ms)] [avg calls per frame: 1] [children: 45.3%] [unaccounted: 0.245%]
14:57:04: | | flush - [2.19%] [avg time: 0.116 ms (cpu time: avg 0.118 ms, total 15.6 ms)] [avg calls per frame: 1]
14:57:04: | | CopyResource - [0.113%] [avg time: 0.006 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
14:57:04: | | conversion to 4:2:0 - [0.0566%] [avg time: 0.003 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
14:57:04: | | call to encoder - [42.9%] [avg time: 2.276 ms (cpu time: avg 2.009 ms, total 265.202 ms)] [avg calls per frame: 0]
14:57:04: | | sending stuff out - [0.0189%] [avg time: 0.001 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 0]
14:57:04: | Convert444Threads - [1.09e+003%] [avg time: 58.044 ms (cpu time: avg 1.181 ms, total 156 ms)] [avg calls per frame: 1]
14:57:04: ==============================================================
14:57:04:
14:57:04: =====Stream End: 2013-08-15, 14:57:04=================================================

Hope I can get some help as it would be nice to get the new features from the new updates! And yes, I've tried every update including test builds.

 

[Endet]

Ehhh nvm. Finally realized what the problem was and it was that for some reason, with anything newer than v0.522b the resolution for the card was getting messed up (it was set to 1280*1024) so I had to manually set it back to 1920*1080. Quite odd it did that but now it works and I'm happeh :3 Basic me, post an issue and then resolve it 10mins later.. Should have done this a few months ago. xD

 

[Kharay]

Well, you know... the fact you posted this issue and in fact also came up with the solution may help someone else down the line. So, no harm, no foul. The more data and feedback is collected, the better the progress of OBS' development is served, I say.

 

[R1CH]

The code to pick resolutions changed in 0.542, it prefers frame rate matching over resolution matching. You may have set your OBS FPS higher than your capture card can capture at.