Capture card black screen

[senpaismg]

When I put my captured card into my laptop and plug in my hdmi to my pc on obs a black screen shows up when I choose my capture card in video capture can anyone help?

 

[senpaismg]

OBS LOG ???

Please post a log with your issue! Here's how...

OBS Studio creates a log file each time you run it which contains very useful diagnostic information. Without a log file, it's much harder for any support volunteers to figure out problems and your post may be ignored. To upload a log file, go to the Help menu > Log Files > Upload Last Log...

obsproject.com

did it work in other programms like VLC

have you setup the card in obs to the right resolution

Capturecard type?

Connected to USB3?

more devices on the same USB root hub ?
try this programm to find it out

USB Device Tree Viewer

 

[senpaismg]

OK thank you ill using those solutions