notesofsophie
New Member
Heya,
I bought a new Elgato HD60 X capture card this week and whenever I use it in OBS on Windows, the captured audio from either my PS5 or my Switch 2 has a persistent pop/crackle to it, like a dirty vinyl sound. Looking at my last OBS log I've found that despite Windows saying the card is locked to 48khz, OBS is treating the sample rate as 44.1khz. If I plug the Elgato into my Mac, that correctly reads it as 48khz and has no crackle.
The noise is also present when I monitor the audio via Streamlabs or Elgato 4K Capture Utility, but it isn't when I monitor it via an audio-only app like VoiceMeeter. If I have the audio routed through VoiceMeeter and then open OBS, the audio starts crackling again even though it's not being monitored in OBS. The crackling does stop again if I remove all sources using the Elgato card or close OBS again.
OBS is on version 32.0.1 and my Windows is Windows 11 v.24H2. So far I have done a BIOS update to rule out USB port problems and tested the Elgato in each of my PC's USB 3.2 ports, uninstalled and reinstalled the HD60 X and updated drivers, updated my chipset and reinstalled Nvidia driver with no Nvidia app or audio. Also set OBS to 44.1khz and back to 48khz but that did nothing. Haven't tried uninstalling and reinstalling OBS yet, but it's just gone 1am here so that's a morning job
Anyone have any ideas to try or thoughts on why Windows and OBS are showing different sample rates for the same capture card? Thanks in advance!
I bought a new Elgato HD60 X capture card this week and whenever I use it in OBS on Windows, the captured audio from either my PS5 or my Switch 2 has a persistent pop/crackle to it, like a dirty vinyl sound. Looking at my last OBS log I've found that despite Windows saying the card is locked to 48khz, OBS is treating the sample rate as 44.1khz. If I plug the Elgato into my Mac, that correctly reads it as 48khz and has no crackle.
The noise is also present when I monitor the audio via Streamlabs or Elgato 4K Capture Utility, but it isn't when I monitor it via an audio-only app like VoiceMeeter. If I have the audio routed through VoiceMeeter and then open OBS, the audio starts crackling again even though it's not being monitored in OBS. The crackling does stop again if I remove all sources using the Elgato card or close OBS again.
OBS is on version 32.0.1 and my Windows is Windows 11 v.24H2. So far I have done a BIOS update to rule out USB port problems and tested the Elgato in each of my PC's USB 3.2 ports, uninstalled and reinstalled the HD60 X and updated drivers, updated my chipset and reinstalled Nvidia driver with no Nvidia app or audio. Also set OBS to 44.1khz and back to 48khz but that did nothing. Haven't tried uninstalling and reinstalling OBS yet, but it's just gone 1am here so that's a morning job
Anyone have any ideas to try or thoughts on why Windows and OBS are showing different sample rates for the same capture card? Thanks in advance!