Question / Help Can't stream with OBS Studio anymore

[placebo89]

Hello,

Since a few days I can't stream with OBS Studio anymore as it suddenly stopped working from one to the other day.

I can stream with OBS Classic without a Problem but it wont let me Stream with OBS Studio.

I recently changed my router to a hybrid router (that uses LTE network additional to boost the internet connection), but it worked for 2-4 days after i got that new router. I also disabled IPV6 after a few days as i couldnt load streams on twitch.tv. Since I disabled IPV6 i can watch streams on twitch again but I cant stream. I tried to reenable it as well but it didnt work, i also resetted my Windows to an older build to try if i can stream with that but that didnt work also.

I also went to advanced Settings in OBS and selected my IP in the Network interface tab and it still didnt work.

I'll include a Logfile and hope someone can help me.

Thank you in advance for your help.

Placebo

 

[Fenrir]

Hmm, these lines in your log:

21:27:58.396: [twitch ingest update] Remote update of URL "https://ingest.twitch.tv/api/v2/ingests" failed: schannel: failed to receive handshake, SSL/TLS connection failed
21:28:02.161: [rtmp-services plugin] Remote update of URL "https://obsproject.com/obs2_update/rtmp-services/package.json" failed: schannel: failed to receive handshake, SSL/TLS connection failed
21:28:02.821: AutoUpdateThread::run: Failed to fetch manifest file: schannel: failed to receive handshake, SSL/TLS connection failed

That sounds like you have either some sort of proxy/certificate issue on your network, or some sort of virus/malware that is impacting your ability to establish proper connections. I would recommend grabbing a tool like Malwarebytes and running that to see if it picks anything up to start with.

If that doesn't find anything, you may need to contact your ISP for assistance with the router configuration.

 

[placebo89]

Hmm, these lines in your log:

21:27:58.396: [twitch ingest update] Remote update of URL "https://ingest.twitch.tv/api/v2/ingests" failed: schannel: failed to receive handshake, SSL/TLS connection failed
21:28:02.161: [rtmp-services plugin] Remote update of URL "https://obsproject.com/obs2_update/rtmp-services/package.json" failed: schannel: failed to receive handshake, SSL/TLS connection failed
21:28:02.821: AutoUpdateThread::run: Failed to fetch manifest file: schannel: failed to receive handshake, SSL/TLS connection failed

That sounds like you have either some sort of proxy/certificate issue on your network, or some sort of virus/malware that is impacting your ability to establish proper connections. I would recommend grabbing a tool like Malwarebytes and running that to see if it picks anything up to start with.

If that doesn't find anything, you may need to contact your ISP for assistance with the router configuration.

Thank you for your reply.

The new router has an inbuilt Firewall that can't be turned off, the only thing i could do is open Ports for OBS. The strange thing is that I could stream with Studio for a few days and than it stopped working.

I'll see what Malwarebytes says and come back, but I doubt it will find anything.

Placebo

 

[neversatisfied]

what router are you using and where in settings on the router do you find streaming,

 

[placebo89]

what router are you using and where in settings on the router do you find streaming,

telekom speedport hybrid, didnt find any streaming setting tab at the router settings itself

 

[sam686]

I recently changed my router to a hybrid router (that uses LTE network additional to boost the internet connection), but it worked for 2-4 days after i got that new router.

Wireless LTE might be the problem. Try turning off LTE.
Having 2 separate internet connection in a router (DSL + wireless LTE) might cause random problem if one of them isn't working right.

OBS logs shows as using wired ethernet connection, at least this part is good.

 

[placebo89]

Wireless LTE might be the problem. Try turning off LTE.
Having 2 separate internet connection in a router (DSL + wireless LTE) might cause random problem if one of them isn't working right.

OBS logs shows as using wired ethernet connection, at least this part is good.

So I pulled the sim card out of the router to just use lan now and i can stream again with obs studio. But the problem is that i only have 1.2mb upload with lan so i cant use that temporary. So should i plug the sim card in again and try if it works again? and if it doesnt i should call my isp?

 

[Fenrir]

So I pulled the sim card out of the router to just use lan now and i can stream again with obs studio. But the problem is that i only have 1.2mb upload with lan so i cant use that temporary. So should i plug the sim card in again and try if it works again? and if it doesnt i should call my isp?

Yup, definitely. Certainly seems like purely an issue with this new router and your ISP.