Question / Help Can't Record. Audio but black screen.

E

ezView

New Member
I know that there are a lot of people with this issue. I have read most of the forum articles and done all of the YouTube videos. I've spent hours changing settings and trying different things. But i still cannot get this resolved.

Please help. This is beyond frustrating.

Thanks

Bill
 

Attachments

yes. I am trying to record a Flash application that runs full screen in a browser. I've been trying it in Firefox. I have to confess that I have not tried Chrome or IE.

I have tried to record Firefox as a game. I have tried to record the monitor. I have tried to record the screen. I have tried just about every variation and combination and order of combination of each that I can think of.

Sometimes I get an mp4 that just will not play in VLC Media Player. Usually, I get an MP4 file that will play in VLC Player, but has no video. Yet if I examine the file using MediaInfo, I can see a audio and video track. So the file is apparently recording correctly. It is just recording a black screen rather than doing the screen capture.

I thought that maybe I had the wrong drivers. But I have checked to see that everything has been updated by using Windows Update.
 
I forgot to mention, I can do a Preview and see the screen. It just does not record in the file. I don't understand why I can see the screen in the Preview and yet still not record.

Thanks
 
You must log in or register to reply here.
Back
Top