Question / Help Can't get on OBS. At all.

[MJ3]

Furstly I have a problem with my d3d11.dll which I don't know how to fix myself and I have another problem with another .dll
I just don't know how to fix them and I tried dll.files.com and download the fixer, but the fixer doesn't go on as well.

 

[Harold]

Install directx from microsoft

Don't use 3rd party sites like that dll files site you used.

 

[MJ3]

The prblem is that even doesn't work.

 

[Harold]

How doesn't it work?

 

[MJ3]

It doesn't work as the file that I got with the system whether is corrupt or my system doesn't work on d3d11.dll (windows 7 Service Pack 1)

 

[Harold]

https://support.microsoft.com/en-us/kb/929833

 

[MJ3]

Where can I get the original copy from?

 

[Harold]

follow the steps in the microsoft article I linked.

 

[MJ3]

I done sfc /scannow but it said it wasn't able to fix some of them and 414MB log called CBS shown up.

 

[Harold]

Then you may have malware on your system.

 

[MJ3]

I will quickly check something.

 

[MJ3]

The problem is which program is the malware.

 

[Harold]

Use a reputable anti-malware program to scan and remove the malware. It'll identify the programs on its own.

 

[MJ3]

Do you think Iobit Malware Fighter is a good one?

 

[Harold]

I'd rate https://www.malwarebytes.org/ higher.

 

[MJ3]

I tried it, the error is still there.

 

[Harold]

You may have to reinstall windows then.