Question / Help Can't connect to FaceBook Live. Need Help!

[WestMetroAV]

I have been using OBS to LiveStream on FB for a while now with no issues. This week however, I get the following message when I select "Start Streaming"

"Could not access the specified channel or stream key, please double-check your stream key. If it is correct, there may be a problem connecting to the server."

I have tried updating the stream key as well as trying to use the Custom Streaming Server option but neither works.

I have OBS 21.1.0 (64bit, windows)

The log file shows the following:

09:19:48.081: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://rtmp-api.facebook.com:80/rtmp/...
09:19:48.082: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
09:19:48.191: RTMPSockBuf_Fill, remote host closed connection
09:19:48.192: [rtmp stream: 'simple_stream'] Connection to rtmp://rtmp-api.facebook.com:80/rtmp/ failed: -3
09:19:48.192: ==== Streaming Stop ================================================

Any suggestions?

 

[TryHD]

update obs

 

[WestMetroAV]

That worked! Thank you TryHD!

 

[noblehower]

We are having the issue of not being able to connect as well. We have the latest version of OBS but still get the "failed to connect" issue with Facebook Live. Please help if possible. We are trying to stream our church service. Had the problems last week, and thought we would be able to fix it with updates, but it has not happened.

 

[R1CH]

The error seems to suggest the connection is being closed on Facebook's end. Check your stream key is correct.

 

[Formentere]

I found a solution! Make sure USE A PERSISTENT STREAM KEY is off!!