Question / Help Can't capture my Panasonic camera video

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cookingfortwo

New Member
Hi, I'm new at this and very inexperienced. I have a Panasonic HC-V770 camera and I want to make live videos with it and OBS. I bought the following adapter https://www.amazon.com/gp/product/B07FXHN43Y/ref=ppx_yo_dt_b_asin_title_o02_s01?ie=UTF8&psc=1 and I am using a Lenovo G40 with Windows 10.
When I try to add this video capture device, the screen is black and there is no capture. I don't know if it's the adapter, my computer or some wrong configuration, could you please help me?
LOG: https://obsproject.com/logs/qvTUGVCF3EValH6C

Thank you
camara.jpg
 
koala

koala

Active Member
In your first scene, you added the same capture device twice. This will not work with capture devices, because they can only be opened once at the same time. To troubleshoot: remove every scene and every source within. Now add your capture device only and try to make it work. Make sure you don't have that capture device open in another app, for example some monitoring app that came with the device. Close that app and use the device with OBS only.

Keep in mind that sources in other scenes are still opened by OBS to have them ready in case you switch to them. They may be invisible, but they are not inactive.
In case you need your capture device (or any other source) in multiple scenes, you can still have that. Add additional instances with the "add existing" option, not with the "add new" option.
 
C

cookingfortwo

New Member
Hello, I deleted all the scenes as you told me and then I added only the camera. But it's still not working

Log: https://obsproject.com/logs/HoZY6G2QKZx08jaw

Clipboard01.jpg
koala said:
In your first scene, you added the same capture device twice. This will not work with capture devices, because they can only be opened once at the same time. To troubleshoot: remove every scene and every source within. Now add your capture device only and try to make it work. Make sure you don't have that capture device open in another app, for example some monitoring app that came with the device. Close that app and use the device with OBS only.

Keep in mind that sources in other scenes are still opened by OBS to have them ready in case you switch to them. They may be invisible, but they are not inactive.
In case you need your capture device (or any other source) in multiple scenes, you can still have that. Add additional instances with the "add existing" option, not with the "add new" option.
Click to expand...
 
Narcogen

Narcogen

Active Member
08:27:40.815: [WASAPISource::TryInitialize]:[Micrófono (C922 Pro Stream Webcam)] Failed to activate client context: 88890004

Have you listed your camera as an audio source in Settings > Audio?

08:27:41.088: webcam: data.GetDevice failed
08:27:41.088: webcam: Video configuration failed

OBS is trying to access your camera and cannot. It may be being prevented by:

1) You've chosen a resolution/framerate the camera does not support
2) Windows security permissions are stopping OBS from accessing the camera
3) Another application is already accessing the camera

A camera as a source in OBS generally provides both video and audio. You don't need to separatley list it in settings > audio AND add it to a scene as a video source. I'm not sure, but it's possible that doing that first and then adding it as a video device may cause it to fail.
 
B

BluePeer

Member
btw the log still reports multiple interactions

try remove every and not use the hardware on audio settings
then close obs
start obs
and add only the videoscene
 
C

cookingfortwo

New Member
I deleted all the scenes and started from zero as was recommended. But I still don't get an image. This is the last log, as you can see theres nothing else in the scene https://obsproject.com/logs/6ag5GAIChJJ7argJ

Narcogen said:
08:27:40.815: [WASAPISource::TryInitialize]:[Micrófono (C922 Pro Stream Webcam)] Failed to activate client context: 88890004

Have you listed your camera as an audio source in Settings > Audio?

08:27:41.088: webcam: data.GetDevice failed
08:27:41.088: webcam: Video configuration failed

OBS is trying to access your camera and cannot. It may be being prevented by:

1) You've chosen a resolution/framerate the camera does not support
2) Windows security permissions are stopping OBS from accessing the camera
3) Another application is already accessing the camera

A camera as a source in OBS generally provides both video and audio. You don't need to separatley list it in settings > audio AND add it to a scene as a video source. I'm not sure, but it's possible that doing that first and then adding it as a video device may cause it to fail.
Click to expand...

Hello, I deleted all the scenes as you told me and then I added only tghe camera. But it's still not working

Log: https://obsproject.com/logs/HoZY6G2QKZx08jaw

koala said:
In your first scene, you added the same capture device twice. This will not work with capture devices, because they can only be opened once at the same time. To troubleshoot: remove every scene and every source within. Now add your capture device only and try to make it work. Make sure you don't have that capture device open in another app, for example some monitoring app that came with the device. Close that app and use the device with OBS only.

Keep in mind that sources in other scenes are still opened by OBS to have them ready in case you switch to them. They may be invisible, but they are not inactive.
In case you need your capture device (or any other source) in multiple scenes, you can still have that. Add additional instances with the "add existing" option, not with the "add new" option.
Click to expand...

Narcogen said:
08:27:40.815: [WASAPISource::TryInitialize]:[Micrófono (C922 Pro Stream Webcam)] Failed to activate client context: 88890004

Have you listed your camera as an audio source in Settings > Audio?

08:27:41.088: webcam: data.GetDevice failed
08:27:41.088: webcam: Video configuration failed

OBS is trying to access your camera and cannot. It may be being prevented by:

1) You've chosen a resolution/framerate the camera does not support
2) Windows security permissions are stopping OBS from accessing the camera
3) Another application is already accessing the camera

A camera as a source in OBS generally provides both video and audio. You don't need to separatley list it in settings > audio AND add it to a scene as a video source. I'm not sure, but it's possible that doing that first and then adding it as a video device may cause it to fail.
Click to expand...
 
B

BluePeer

Member
19:03:54.676: panasonic hcv770: ResolutionValid failed
19:03:54.676: panasonic hcv770: Video configuration failed
 
Narcogen

Narcogen

Active Member
Choose a resolution and framerate your camera supports in the properties of the video capture device. That error is saying you either haven't chosen anything, or you have chosen a combination of resolution and framerate that your camera does not support.
 
C

cookingfortwo

New Member
My camera has a 1080 resolution. I set everything to 1980*1080. I tried using another camera and it worked. So there's something about this camera per se or the configuration. But I just don't know what I'm missing. I have searched for days and I can't find a solution
 
C

cookingfortwo

New Member
Recording / Playback Mode1080/60p (28Mbps / VBR), (1920 x 1080/60p)
PH (24Mbps / VBR), (1920 x 1080/60i)
HA (17Mbps / VBR), (1920 x 1080/60i)
HG (13Mbps / VBR), (1920 x 1080/60i)
HE (5Mbps / VBR), (1920 x 1080/60i)
MP4/1080p(50M) (50Mbps / VBR), (1920 x 1080/60p)
MP4/1080p(28M) (28Mbps / VBR), (1920 x 1080/60p)
MP4/720p(9M) (9Mbps / VBR), (1280 x 720/30p)
iFrame (28Mbps / VBR), (960 x 540/30p)

Narcogen said:
And framerate?
Click to expand...
 
D

dfree706

New Member
I have this same camera and capture card. Did you ever get this to work? I have tried everything suggested here and cannot figure out how to make it work.
 
S

Sethage

New Member
I had the same issue. After searching all over, I simply plugged it into a brand new USB port I just purchased, USB 3. I think maybe my other port is USB 2. Anyway, small switcheroo worked for me. I run on a Mac, with the V770 and a Cam Link. AMD Radion card.
 
S

Sethage

New Member
Also didn't work when I just tried to connect it to my computer via an Amazon USB(?) cable, but did work with my brand new USB3
 
D

dannyboyjr22

New Member
Oddly enough had the same problem. I guess it comes down to what capture card you use. I found a weird glitch/bypass that seems to fix mine. I have the exact same camera. Panasonic hc-v770. What I did to fix the problem is plug in the hdmi to capture card, go to playback on the camera. must have an sd card. Play one of the videos, and you'll notice the the video glitches on and off. While the video is playing, unplug, and insert into another usb 3.0 slot. Now the video will play clearly. Now go back to OBS, open up the video capture source, change the input of the source to something random, then switch back. You'll notice it finally brings in the feed. Weird fix for me, but let me know if it works.
 
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