Question / Help Cannot Initialize Desktop Audio ? Help?

[rharveyp]

Hey guys,

Just new to streaming. I ran into some problems after I installed the Logitech Gaming Software. Initially, I would just plug in my G430, and my computer would recognize it as USB Audio Device. It would work on OBS just fine as playback and microphone.

After I install the Logitech Gaming Software, I started getting the "Cannot initialize desktop audio sound, more info in the log file." whenever I start/preview stream and it would just crash. Any audio in my PC won't work afterwards, even if I chose my speakers as default. Here is my log file below:

18:46:12: No Intel graphics adapter visible in QSVHelper.exe, Optimus problem?
18:46:12: CUDA loaded successfully
18:46:12: 1 CUDA capable devices found
18:46:12: [ GPU #0 - < GeForce GTX 760 > has Compute SM 3.0, NVENC Available ]
18:53:58: Open Broadcaster Software v0.637b - 32bit (´・ω・｀)
18:53:58: -------------------------------
18:53:58: CPU Name: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
18:53:58: CPU Speed: 3405MHz
18:53:58: Physical Memory: 4095MB Total, 4095MB Free
18:53:58: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
18:53:58: monitor 1: pos={0, 0}, size={1920, 1080}
18:53:58: monitor 2: pos={1920, 2}, size={1920, 1080}
18:53:58: Windows Version: 6.1 Build 7600
18:53:58: Aero is Enabled
18:53:58: -------------------------------
18:53:58: OBS Modules:
18:53:58: Base Address Module
18:53:58: 00150000 OBS.exe
18:53:58: 6ECC0000 OBSApi.dll
18:53:58: 6EAD0000 DShowPlugin.dll
18:53:58: 6EAA0000 GraphicsCapture.dll
18:53:58: 6EA70000 NoiseGate.dll
18:53:58: 6E1B0000 PSVPlugin.dll
18:53:58: ------------------------------------------
18:53:58: Adapter 1
18:53:58: Video Adapter: NVIDIA GeForce GTX 760
18:53:58: Video Adapter Dedicated Video Memory: 2087387136
18:53:58: Video Adapter Shared System Memory: 2147807232
18:53:58: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
18:53:58: Video Adapter Output 2: pos={1920, 2}, size={1920, 1080}, attached=true
18:53:58: =====Stream Start: 2014-10-26, 18:53:58===============================================
18:53:58: Multithreaded optimizations: On
18:53:58: Base resolution: 1920x1080
18:53:58: Output resolution: 1920x1080
18:53:58: ------------------------------------------
18:53:58: Loading up D3D10 on NVIDIA GeForce GTX 760 (Adapter 1)...
18:53:58: ------------------------------------------
18:53:58: Audio Format: 44100 Hz
18:53:58: ------------------------------------------
18:53:58: Audio Channels: 2 Ch
18:53:58: Playback device {0.0.0.00000000}.{1f71503d-765b-44b0-85c0-c819d4867d23}
Warning -- MMDeviceAudioSource::Initialize(0): Could not create IAudioClient = AUDCLNT_E_SERVICE_NOT_RUNNING

Error: Cannot initialize desktop audio sound, more info in the log file.

Any help would be highly appreciated!

 

[Osiris]

Your "Windows Audio" service is not running, start it.

 

[rharveyp]

I will try that. What causes that though? Because the audio would work whenever I start my PC (Playing music, videos, etc) But when I start preview/stream, it crashes?

 

[rharveyp]

I tried it, still not working.