Camera Shuts Off When Capture is Plugged In

PastorStreamer

New Member
So, this is likely all user error but here is the situation.

I am attempting to stream on Facebook Live.

List of equipment:

Lenovo Laptop
Mirabox 4K Capture Card
4K UltraHD Camera

OSB recognizes the Mirabox fine. However, when I plug in the HDMI into the "In" slot the camera turns off, or at least the screen goes dark and I get no video image on the OSB preview video box. When I put it in the pass-through "out" slot I get a freeze frame of whatever was last on the camera in that same preview box. However, if I don't use the capture card at all and just do USB from computer to camera it works. Problem is the quality is not great.

Any ideas, including "you are an idiot" because that is a high possibility. :)

Thanks ahead of time.
 
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