Question / Help Camera Problems with OBS and C920 for live stream

[Johnnydrummer]

Howdy!
We're using OBS and a Logitech C920 to live stream Church services to Facebook. It's been working great. We are using a Windows laptop recently updated to their newest OS.

In trying to change some things, I deleted the C920 as a video capture device. When adding it back, the camera is not showing a widescreen view as it had previously. All the settings are as they were.

Tried Logitech's Camera Settings and Gaming Software apps. I can change the view in the app, but it doesn't change in OBS.

For the life of me I can't figure out on whose end the problem is. Doesn't help that I'm a Mac guy too so your mysterious Windows ways frighten and confuse me.

Any ideas? Has anyone had camera weirdness with the latest Windows update?

Also, I'm asking this from home so apologies for no log file. If needed, I can add one after Sunday.

Thanks!

 

[Ari Michael Gibson]

Have you tried a custom resolution?
On the Properties for that camera, go down to resolution.
Click the drop-down menu and switch to custom.
Click the drop down under custom, and select 1920x1080 for best results.

Lemme know if that helps!

 

[Johnnydrummer]

Hi Ari, thanks for your answer! I did, but we also need 1280x720 for Facebook.

 

[Johnnydrummer]

Bump. Anyone?

 

[Tiffin123]

try changing the setting to MJEP or something like that