Lesschamps
New Member
Hi all, I am running tech support for a friend, I am on a mac, he is on pc. He has some serious lag with his camera when running OBS through Zoom. The Audio is fine but the camera is really slow. He is using an external camera Logitech C920S as the source but the audio is running through zoom. He says the lag always happens even without an external camera, but we will test that. I recommend the virtual camera out of OBS and then select the OBS camera as the source in Zoom from the camera menu. My plan Is to have him run his laptop camera and mic into OBS and then into zoom and see if the problem persists. I was going to have him reduce his frame rate, preview, and output screen size, wasn't sure about the downscale filter. I have done the basics of shutting off all nonessential programs and yes his computer is a little week. Any advice and help would be awesome! thanks in advance!