Goonie
New Member
So, I'm at deadend with resolving this issue or don't know what could be the root cause of the problem. I've been having with my CamLink 4K to GoPro Hero5 in which the Video Capture would freeze. This would happen before streaming and during stream. The video feed won't return unless I deactivate and reactivate the device in the Video Capture Properties.
Here's what I've been doing to troubleshoot:
1) I thought it was USB Bandwidth, so I had checked and made sure of that so I have the Cam Link connect to the rear (ASmedia 3.0 USB eXtensible Host Controller) and HD60 S+ to the front ports (Intel USB 3.0 eXtensible Host Controller).
2) When I thought it was my fault ASMedia USB, I did originally have two of the devices nearby and later saw that they should be separate. That wasn't so. Also, I had problems before with the HD60+ on the ASMedia, before I got the CamLink 4K in which the video would cut off intermittently on their Elgato "4K Capture Utility". I ended up updating the ASMedia USB Drivers that I adopted at Dell's Website (since Windows kept insisting they are up to date..), and the Elgato's "4K Capture Utility" and "Game Capture HD" has both worked without getting a losing signal.
3) I tried to recreate my setup in SLOBs and still the same problem exists.
4) Zoom and Microsoft Team works well before the driver up and works well after the driver update.
5) In OBS Studio, I made a whole new Profile and blank scene and added the CamLink 4K Video Capture only and works flawlessly. It's when I added the additional Elgato HD60+ as my game capture is when I get the freezing right away.
I don't think it is an OBS Studio issue, since it has happened in SLOBs? Since the activities of 5), I do know is it triggers after I added in a second Video Capture.
Has anyone come across this and what were the solutions? What causes this problem?
Thank you!
My other speculation to the cause could be my out-of-date system. It's a 2nd gen Intel i7-2600K. I'm hoping my upgrade (if I can get all my items this week) will help.
Here's what I've been doing to troubleshoot:
1) I thought it was USB Bandwidth, so I had checked and made sure of that so I have the Cam Link connect to the rear (ASmedia 3.0 USB eXtensible Host Controller) and HD60 S+ to the front ports (Intel USB 3.0 eXtensible Host Controller).
2) When I thought it was my fault ASMedia USB, I did originally have two of the devices nearby and later saw that they should be separate. That wasn't so. Also, I had problems before with the HD60+ on the ASMedia, before I got the CamLink 4K in which the video would cut off intermittently on their Elgato "4K Capture Utility". I ended up updating the ASMedia USB Drivers that I adopted at Dell's Website (since Windows kept insisting they are up to date..), and the Elgato's "4K Capture Utility" and "Game Capture HD" has both worked without getting a losing signal.
3) I tried to recreate my setup in SLOBs and still the same problem exists.
4) Zoom and Microsoft Team works well before the driver up and works well after the driver update.
5) In OBS Studio, I made a whole new Profile and blank scene and added the CamLink 4K Video Capture only and works flawlessly. It's when I added the additional Elgato HD60+ as my game capture is when I get the freezing right away.
I don't think it is an OBS Studio issue, since it has happened in SLOBs? Since the activities of 5), I do know is it triggers after I added in a second Video Capture.
Has anyone come across this and what were the solutions? What causes this problem?
Thank you!
My other speculation to the cause could be my out-of-date system. It's a 2nd gen Intel i7-2600K. I'm hoping my upgrade (if I can get all my items this week) will help.