Bug Report Bug crash when recording Heaven Benchmark 4.0

G

gilbertroyalva

New Member
This is the crash log that appeared when i recorded a benchmark.

This crash appears to have occured in the 'c:\windows\system32\igd10iumd32.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 04F8C3C9 (c:\windows\system32\igd10iumd32.dll)
OBS version: Open Broadcaster Software v0.591b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
14FDE93C 04F8C3C9 00000060 14FDF1E0 03964730 00000000 igd10iumd32.dll!0x4f8c3c9
14FDE94C 050E170C 00F3AAD0 050E1F7D 00000000 00000000 igd10iumd32.dll!0x50e170c
14FDF118 050E1F7D 00000000 00000000 00000000 00000000 igd10iumd32.dll!0x50e1f7d
14FDF158 050C9ED9 00F3AAD0 0396472C 00000000 00000000 igd10iumd32.dll!0x50c9ed9
14FDF180 682C6C3E 0396472C 00000000 00000000 00000000 nvumdshim.dll!0x682c6c3e
14FDF1B0 682C518A 03A176E0 00000000 00F36F9C 00000001 nvumdshim.dll!0x682c518a
14FDF220 682C187F 03A176E0 00000000 00000000 00000000 nvumdshim.dll!0x682c187f
14FDF274 682C1A42 039426EC 03942648 03941708 14FDF2CC nvumdshim.dll!0x682c1a42
14FDF2B0 682C67B2 039417AC 039426EC 14FDF2EC 50176D9A nvumdshim.dll!0x682c67b2
14FDF2C4 682AF9D4 00F36658 039417AC 039426EC 011F6C80 nvumdshim.dll!0x682af9d4
14FDF2D4 50176D9A 00F2FC08 01941708 03942648 03581284 d3d11.dll!0x50176d9a
14FDF2F4 5017F3BD 00F2FC40 03941708 03942648 04DD21C0 d3d11.dll!0x5017f3bd
14FDF30C 5014065C 035812BC 03941778 039426B8 00000000 d3d11.dll!0x5014065c
14FDF334 0122816D 00000000 04DD21A0 00000000 01211D00 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x17d
14FDF3B8 01230A5F 04DD21A0 00000000 02A30000 00D501C0 obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x1f
14FDF400 01230C3F 01FCA054 00000000 0124E269 00000000 obs.exe!DesktopImageSource::Preprocess+0x2f
14FDF674 51121E6B 00000000 00000000 00000000 00000000 obsapi.dll!Scene::Preprocess+0x2b
14FDF680 0124E269 7746495D 00000000 14FDFA10 777498EE obs.exe!OBS::MainCaptureLoop+0x989
14FDF9C4 0124C605 00000000 14FDFA10 777498EE 00000000 obs.exe!OBS::MainCaptureThread+0x5
14FDF9C8 7746495D 00000000 061A7D52 00000000 00000000 kernel32.dll!0x7746495d
14FDF9D4 777498EE FFFFFFFF 7773E0C9 00000000 00000000 ntdll.dll!0x777498ee
14FDFA18 777498C4 0124C600 00000000 00000000 00000000 ntdll.dll!0x777498c4

A minidump was saved to C:\Users\gilbe_000\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-12-21_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
01220000-01357000 C:\Program Files (x86)\OBS\OBS.exe
77700000-77868000 C:\WINDOWS\SYSTEM32\ntdll.dll
77450000-77590000 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
75330000-753FF000 C:\WINDOWS\SYSTEM32\KERNELBASE.dll
6A610000-6A6AA000 C:\WINDOWS\system32\apphelp.dll
69050000-69059000 C:\WINDOWS\SYSTEM32\AVRT.dll
6C270000-6C289000 C:\WINDOWS\SYSTEM32\dwmapi.dll
5B020000-5B082000 C:\WINDOWS\SYSTEM32\dxgi.dll
6FE50000-6FE79000 C:\WINDOWS\SYSTEM32\d3d10_1.dll
5DB80000-5DBF4000 C:\WINDOWS\SYSTEM32\d3dx10_43.dll
75D70000-75DBD000 C:\WINDOWS\SYSTEM32\WS2_32.dll
72580000-7259E000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
75030000-75050000 C:\WINDOWS\SYSTEM32\WINMM.dll
51110000-512FF000 C:\Program Files (x86)\OBS\OBSApi.dll
76290000-77433000 C:\WINDOWS\SYSTEM32\SHELL32.dll
75FE0000-7612D000 C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_dadf89385bc5c7d7\gdiplus.dll
71F40000-71FD4000 C:\WINDOWS\SYSTEM32\WINHTTP.dll
50F00000-5110C000 C:\Program Files (x86)\OBS\libx264-140.dll
6C2B0000-6C38C000 C:\WINDOWS\SYSTEM32\UxTheme.dll
751D0000-7531F000 C:\WINDOWS\SYSTEM32\USER32.dll
75C60000-75D68000 C:\WINDOWS\SYSTEM32\GDI32.dll
75150000-751C7000 C:\WINDOWS\SYSTEM32\ADVAPI32.dll
76130000-7623B000 C:\WINDOWS\SYSTEM32\ole32.dll
75730000-7576E000 C:\WINDOWS\SYSTEM32\sechost.dll
75DC0000-75E7E000 C:\WINDOWS\SYSTEM32\msvcrt.dll
75E90000-75FDE000 C:\WINDOWS\SYSTEM32\combase.dll
5DB20000-5DB71000 C:\WINDOWS\SYSTEM32\d3d10_1core.dll
500B0000-5025D000 C:\WINDOWS\SYSTEM32\d3d11.dll
77590000-77597000 C:\WINDOWS\SYSTEM32\NSI.dll
75BA0000-75C51000 C:\WINDOWS\SYSTEM32\RPCRT4.dll
72570000-72578000 C:\WINDOWS\SYSTEM32\WINNSI.DLL
74F00000-74F20000 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
75320000-75326000 C:\WINDOWS\SYSTEM32\PSAPI.DLL
75910000-75951000 C:\WINDOWS\SYSTEM32\SHLWAPI.dll
75130000-7514D000 C:\WINDOWS\SYSTEM32\SspiCli.dll
75B30000-75B6A000 C:\WINDOWS\SYSTEM32\cfgmgr32.dll
74EE0000-74EFF000 C:\WINDOWS\SYSTEM32\DEVOBJ.dll
75120000-75129000 C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
750C0000-75111000 C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
75B70000-75B95000 C:\WINDOWS\system32\IMM32.DLL
75780000-75877000 C:\WINDOWS\SYSTEM32\MSCTF.dll
74E60000-74ED7000 C:\WINDOWS\SYSTEM32\shcore.dll
74E50000-74E59000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
74A60000-74C45000 C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09\Comctl32.dll
75400000-7547D000 C:\WINDOWS\SYSTEM32\clbcatq.dll
6C220000-6C268000 C:\WINDOWS\System32\MMDevApi.dll
6B060000-6B08D000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
75640000-756C7000 C:\WINDOWS\SYSTEM32\OLEAUT32.dll
6FEA0000-6FEBE000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
69730000-6974B000 C:\Program Files (x86)\OBS\plugins\NoiseGate.dll
69710000-69721000 C:\Program Files (x86)\OBS\plugins\PSVPlugin.dll
68280000-683B7000 C:\WINDOWS\SYSTEM32\nvumdshim.dll
75980000-75B2C000 C:\WINDOWS\SYSTEM32\SETUPAPI.dll
69020000-69049000 C:\WINDOWS\system32\nvinit.dll
0F000000-0F006000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\detoured.dll
68B80000-68BD3000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll
5F1B0000-5F1EB000 C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
75600000-75639000 C:\WINDOWS\SYSTEM32\WINTRUST.dll
75480000-755FF000 C:\WINDOWS\SYSTEM32\CRYPT32.dll
75770000-7577E000 C:\WINDOWS\SYSTEM32\MSASN1.dll
0F2D0000-101E6000 C:\WINDOWS\system32\nvwgf2um.dll
036A0000-03791000 C:\WINDOWS\system32\nvspcap.dll
57D50000-58006000 C:\WINDOWS\SYSTEM32\nvapi.dll
750B0000-750B8000 C:\WINDOWS\SYSTEM32\VERSION.dll
04F80000-05C19000 C:\WINDOWS\system32\igd10iumd32.dll
728C0000-728DD000 C:\WINDOWS\SYSTEM32\bcrypt.dll
6C4E0000-6C4FC000 C:\WINDOWS\SYSTEM32\ncrypt.dll
6C4B0000-6C4DB000 C:\WINDOWS\SYSTEM32\NTASN1.dll
5DF20000-5E281000 C:\WINDOWS\SYSTEM32\igdusc32.dll
6AE80000-6AED5000 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
74980000-749BE000 C:\WINDOWS\SYSTEM32\powrprof.dll
5D7B0000-5D8DC000 C:\Program Files (x86)\OBS\DBGHELP.DLL
 
paibox

paibox

heros in an halfshel
You appear to be using Windows 8 Monitor Capture on a laptop with an nVIDIA/Intel GPU combo. This is broken because of a bug in nVIDIA's drivers, and can cause crashes like this. There is no fix for this aside from not using Monitor Capture, unless nVIDIA suddenly fix their drivers.
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
Yea, it really sucks, but the drivers/API for capturing monitor on windows 8+ just do not appear to be stable on nvidia laptops right now (but don't let that encourage anyone to get an AMD laptop, because those are actually worse surprisingly)
 
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