DenverGamer
New Member
Hey guys, I am new here and not very tech savvy. My Elgato game capture HD60 is crashing OBS and giving a blue screen of death. This is a response that I got back from El Gato tech support. Can anyone help??
Hi Chris,
This is from one of the logs, it looks like a memory leak in OBS.
+++ WER6 +++:
Fault bucket 1990139820882830941, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0
Problem signature:
P1: obs64.exe
P2: 25.0.4.0
P3: 10.0.18362.2.0.0
If you haven't already, test with another encoder setting in OBS, different resolution/fps as well. Have you contacted OBS?
Regards,
Andrea Lindgren
Elgato Technical Support
Hi Chris,
This is from one of the logs, it looks like a memory leak in OBS.
+++ WER6 +++:
Fault bucket 1990139820882830941, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0
Problem signature:
P1: obs64.exe
P2: 25.0.4.0
P3: 10.0.18362.2.0.0
If you haven't already, test with another encoder setting in OBS, different resolution/fps as well. Have you contacted OBS?
Regards,
Andrea Lindgren
Elgato Technical Support