Question / Help BSOD using Elgato HD60 in OBS. Please help.

DenverGamer

New Member
Hey guys, I am new here and not very tech savvy. My Elgato game capture HD60 is crashing OBS and giving a blue screen of death. This is a response that I got back from El Gato tech support. Can anyone help??

Hi Chris,

This is from one of the logs, it looks like a memory leak in OBS.
+++ WER6 +++:
Fault bucket 1990139820882830941, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: obs64.exe
P2: 25.0.4.0
P3: 10.0.18362.2.0.0

If you haven't already, test with another encoder setting in OBS, different resolution/fps as well. Have you contacted OBS?

Regards,
Andrea Lindgren
Elgato Technical Support
 
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