Question / Help BSOD in Studio but not Classic

G

Geistzeit

New Member
I recently installed Studio after having only used Classic, because I couldn't get Classic to recognize one specific game.

I got Studio up and working fine, recognized the game I couldn't get to work in Classic, everything was fine with the other two games I stream.

Then today, I got a BSOD after about five minutes of streaming one of them (WWE 2K18). I tried again, it happened again. I tried just recording and not streaming, same thing.

System doesn't appear to be overheating (it's not even getting to temperatures that have caused problems before, but I went ahead and made my fans more aggressive anyway, no change in result), I've tried a couple fixes I found (updated my network drivers, added a "asm=AVX2" custom encoder setting), but it's still happening, and only for that one game.

I then tried recording it in Classic which I still have installed ... and no problems. I checked and every setting I can check is the same in both versions.

I've opened and closed Studio a few times since my last crash, so my current and last logs don't have any info related to the crashes (is it possible to upload an older one ? Although I'm not sure which of these happened during a session it crashed).

But I wanted to see if it happening when using Studio but not Classic would seem to indicate any particular problem/solution ?
 
Okay just got home from work, will be doing some testing tonight, in case this is of interest to anyone else.

One other thing I did see when researching is that apparently Logitech camera drivers are causing problems, so I'll see if that helps.
 
BSODs CANNOT have their root causes in user-level software like OBS. They're ALWAYS in kernel-level stuff like device drivers.
 
Harold said:
BSODs CANNOT have their root causes in user-level software like OBS. They're ALWAYS in kernel-level stuff like device drivers.
Click to expand...

Yes, I understand OBS itself is not causing the BSOD. I'm just saying that the BSOD only happens when I use Studio (and not Classic). I've only experienced it in one game so far but I haven't really done extensive testing on other games..

Anyway - I unplugged my camera and removed it as a source from all scenes, and I crashed again. So, I then completely removed the logitech drivers - and crashed again.

I've tried all these fixes I've seen other people talk about first, because I admittedly have had a hard time figuring out how to get to my crash logs ... the instructions I see make it seem easy, and I can get to the event viewer but then I can't seem to find relevant info there.

I did upload an OBS log from one of those last two crashes, but from what I can tell - yeah - it doesn't give any hints as to what happened.

https://hastebin.com/ijisavohud

Obviously my next step is to stop being dumb and figure out my Windows crash logs. Again, for now I'm posting my progress in the hopes that this might ring a bell for someone else (and hopefully once I've figured it out it'll save someone else a lot of time)
 
A program like bluescreenview could help you at least find the set of files likely to cause the crash.
 
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