Question / Help BrowserSource not working

[Jochem285]

Hello,

As this is my first post here, please be patient with me.

I'm trying to use streamlabs in OBS. I'm running OBS Studio 19.0.3.
After making a new browsersource source, adding it on top, and putting in the correct URL, nothing happens.
After checking multiple things I made some conclusions:

- Local files work with the browsersource. This makes me suspect a firewall is blocking, however, all firewalls are turned off (kaspersky has an exception for OBS).
- Every website URL put into the browsersource gives a blank box, when pressing right click > interact, it remains blank (grey pop up with nothing in it).
- Whenever I close OBS, it crashes.

Tried everything I could find in previous posts, for example running 32-bit instead of 64-bit version etc. etc.

 

[Jochem285]

I tried some more stuff, adding a new browserSource while recording to see if it loads. Still a black screen..

 

[SumDim]

Turn off the firewall and End Task with Task Manager.

 

[Jochem285]

Turn off the firewall and End Task with Task Manager.

Thank you for your reply. Firewall is off, so I can not end it in task manager. Firewall is managed by Kaspersky AV, which has an exception on all levels for obs64.exe.

 

[Jochem285]

I did a full reinstall, removing all user settings and every trace of OBS. After reinstalling I still have the same problems.
Is there a chance this may be caused by the lack of Google Chrome / Internet Explorer on my pc? I only have firefox installed.

 

[SumDim]

Search this forum on "Kaspersky":
https://obsproject.com/forum/search/10195679/?q=kaspersky&o=date&c[node]=32

 

[Jochem285]

Thanks, I found a solution! In the exceptions list of kaspersky add obs64bit.exe and the only option that needs tabbed is the "monitor traffic". This makes the SSL/TSL error go away.

 

[SumDim]

Excellent Jochem... that makes sense... Kaspersky blocking OBS use of SSL. Good to know.