Question / Help Browser Source freezing

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PoorDeadMan

New Member
Thank you for reading.

This issue I will describe was not present before I updated OBS. I've recently updated OBS and am on current version 24.0.3 (64 bit) on a Windows 10 machine. I use .webm files in a browser source (streamlabs) for stream alerts. OBS browser source now "freezes". I still receive the audio from the source but the .webm visual does not play or gets stuck a few frames in. I am not using antivirus software at this time. Note that the browser source freezes within OBS but does not freeze outside of OBS (say, Chrome).

I have disabled "Enable Browser Source Hardware Acceleration" under SETTINGS > ADVANCED > SOURCES. Despite this (and restarting OBS) the issue persists. I'm unsure how to disable Hardware Acceleration for a specific browser source.

Here is a most recent log doing a local recording:
https://obsproject.com/logs/fARZosqMumfnrXb-
 
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PoorDeadMan

New Member
This was from @deadvix on discord...

Okay, so ... first: You can reenable that checkbox. Second: There's apparently a bug where our browser source will break if you're trying to play VP9-encoded webm files when hardware acceleration is disabled. Third: Due to some intel GPU fuckery, browser hardware acceleration is automatically disabled on all Intel GPUs. So right now, Intel GPU + VP9-encoded webm is just going to break. If you have the ability to re-encode that webm using VP8 (slightly larger files, but not awful), I'm told that might fix it. We're looking at getting rid of that hardware blacklist in a future version, but that doesn't help you -now-.
 
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Paul74

Member
Same issue here. The video stream is from a tv show so really don't have any option to modify anything. Problem persists.
 
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Paul74

Member
maybe I've just sorted it out!
Try to do this:
follow this guide:
obsproject.com

Laptop Troubleshooting

OBS Studio - Free and open source software for live streaming and screen recording - obsproject/obs-studio
obsproject.com obsproject.com
and set everything to use high performance gpu (so not the integrated graphic).
leave enabled Chrome hardware acceleration.
leave enabled OBS browser hardware acceleration in advanced settings.
 
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Pejii

New Member
sorry for bringing up an old topic, but I had freezing frame issues with OBS Browser source and nothing out there helped with fixing my issue untill I backtracked what I have done to my PC and found out a solution. so here it is:

My issue (freezing/jitter) while playing video with the browser source was caused by the changes I have had made to the nvidia 3D settings / global settings page (I like to disable many settings by default and force new apps to render at max 60fps in foreground and 30 in background)

adding obs-browser-page.exe as a new program with no limited frame rate fixed my freeze and jittery video playbacks.
 
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