Question / Help Browser Source does not display anything

[Pumarius]

Good day everyone,

I've been having some weird issues, so far, I haven't found someone with a similar problem. I've been trying to get the stream chat displayed via Browser Source, so I downloaded the latest version of OBS Multiplatform with said plugin included. (Sidenote: I've also tried manually adding the plugin on a fresh install).

I see the option for browser source pop up in OBS, however, all I'm getting is the following:

I've installed the latest version of Windows 10, MS Visual C++ and the .net framework. Everything's up to date plugin-wise too. Through troubleshooting with someone, I tried inserting a local html file, and it seems that it does show up, however, anything internet related won't work.

I've tried running as administrator and disabling my fire wall, as well as antivirus to no avail. I've uploaded my log file too, just in case it's necessary.

Glad for any replies at all! Have a wonderful day~

 

[Harold]

What antivirus and firewall?

 

[Pumarius]

My apologies for not being precise enough.
Kaspersky Antivirus, after that didn't do anything, I've also disabled the windows firewall.

 

[Osiris]

Did you try another site?

 

[Pumarius]

Yes, any site I use outputs nothing. I've tried google, obs and the chat itself. All of them should display something, but don't.

Thanks for your replies so far!

 

[Osiris]

Post the debug.log from the c:\Program Files (x86)\obs-studio\bin\32bit folder.
Also the preview in the browser source properties doesn't show anything anymore.

 

[Pumarius]

Good day, there is no such folder in that path. (obs-studio).

The log from logs is what I uploaded in the first post.

 

[Osiris]

That is not the path i mentioned

 

[Pumarius]

Right, sorry about that. There it is.

 

[Osiris]

I'm betting your antivirus or firewall is interfering with SSL connections, try disabling them completely.

 

[Pumarius]

I've disabled both of them before (now again) and it's still not working. Apart from Windows Firewall and my installed Antivirus, could anything else be messing it up?


Thanks to everyone in the Livechat, the issue was resolved.

Kaspersky apparently prevented the plugin from working, even when it was disabled. Completely closing Kaspersky did the trick, in case anyone stumbles upon a similar problem. Thanks everyone!

 

[Subhajit Deb]

i am having same issue and I dont have any antivirus installed... and firewall is disabled as well

 

[R1CH]

You don't have the same issue as you're not using OBS 0.13. If you are, you seriously need to update.