Broadcast ended without warning

JRS9454

New Member
I was broadcasting our church service and 30 min in it just ended. I had to quickly set up a second part of the broadcast with a different name. Lost a couple minutes in the middle. Why did it disconnect? and how can you reconnect to the initial broadcast?
 

WBE

Member
What a pity this happened! Hopefully you were able to get most of the service to your congregation after all.
It would be helpfull if you could share some more information, i.e. what platform were you streaming to (like YouTube)? Did you know right away that it ended and do you remember what was going on then: switching between camera's at a low pace, movie clips being played...

Also please share the log file, here is how:
https://obsproject.com/forum/threads/please-post-a-log-with-your-issue-heres-how.23074/
 

JRS9454

New Member
ThinkStation (new) ... Way overpowered for this use

Windows 10

We use a program to run everything called Easy Worship. A camera is connected to the computer and is picked up by Easy Worship the the Easy Worship program includes videos we view. Then I use OBS to do a screen capture of that program. OBS passes everything on to YouTube for its broadcast. At the same time the computer uses its second monitor to show everything in the statuary on a 85" TV.

I monitor the broadcast with my cell phone, there is a 10 second delay but I know if it is OK with sound. I would not have known the broadcast stopped had I not used my cell phone.

After the interruption I had to start a whole new broadcast to continue.

The minister was in the middle of his sermon when the broadcasting stopped so there was nothing being changed, no switching between camera and videos etc.

The event happened just after 10:30, so about half way through the service.

I don't know how to attach the file since it is not the last event logged. Would love to!
 

JRS9454

New Member
So .... since the program continued to be shown on the sanctuary monitor ....

Either OBS stopped connecting to YouTube or YouTube stopped broadcasting and I am on the wrong forum!

I am hoping that with you viewing the log ... I will know!

I don't know how to attach the file ... it is not the last log ... I tired copy and pasting the whole log but it is to long.

I will attach "part" of the log to see if that is enough for you.
 

JRS9454

New Member
THERE IS MORE BEFORE THIS:

09:52:33.454: [jim-nvenc: 'simple_h264_stream'] nv12 not active, falling back to ffmpeg
09:52:33.454: ---------------------------------
09:52:33.454: [NVENC encoder: 'simple_h264_stream'] settings:
09:52:33.454: rate_control: CBR
09:52:33.454: bitrate: 2500
09:52:33.454: cqp: 0
09:52:33.454: keyint: 60
09:52:33.454: preset: hq
09:52:33.454: profile: high
09:52:33.454: width: 1280
09:52:33.454: height: 720
09:52:33.454: 2-pass: false
09:52:33.454: b-frames: 2
09:52:33.454: GPU: 0
09:52:33.454:
09:52:35.534: ---------------------------------
09:52:35.535: [FFmpeg aac encoder: 'simple_aac'] bitrate: 160, channels: 2, channel_layout: 3
09:52:35.535:
09:52:35.539: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://a.rtmp.youtube.com/live2...
09:52:35.575: [rtmp stream: 'simple_stream'] Interface: Intel(R) Ethernet Connection (11) I219-LM (ethernet, 1000 mbps)
09:52:35.911: [rtmp stream: 'simple_stream'] Connection to rtmp://a.rtmp.youtube.com/live2 successful
09:52:35.918: ==== Streaming Start ===============================================
10:32:24.463: [rtmp stream: 'simple_stream'] User stopped the stream
10:32:24.463: Output 'simple_stream': stopping
10:32:24.463: Output 'simple_stream': Total frames output: 71643
10:32:24.463: Output 'simple_stream': Total drawn frames: 71481 (71668 attempted)
10:32:24.463: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 187 (0.3%)
10:32:24.468: ==== Streaming Stop ================================================
10:32:26.326: [jim-nvenc: 'simple_h264_stream'] nv12 not active, falling back to ffmpeg
10:32:26.326: ---------------------------------
10:32:26.326: [NVENC encoder: 'simple_h264_stream'] settings:
10:32:26.326: rate_control: CBR
10:32:26.326: bitrate: 2500
10:32:26.326: cqp: 0
10:32:26.326: keyint: 60
10:32:26.326: preset: hq
10:32:26.326: profile: high
10:32:26.326: width: 1280
10:32:26.326: height: 720
10:32:26.326: 2-pass: false
10:32:26.326: b-frames: 2
10:32:26.326: GPU: 0
10:32:26.326:
10:32:26.547: ---------------------------------
10:32:26.548: [FFmpeg aac encoder: 'simple_aac'] bitrate: 160, channels: 2, channel_layout: 3
10:32:26.548:
10:32:26.549: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://a.rtmp.youtube.com/live2...
10:32:26.566: [rtmp stream: 'simple_stream'] Interface: Intel(R) Ethernet Connection (11) I219-LM (ethernet, 1000 mbps)
10:32:26.907: [rtmp stream: 'simple_stream'] Connection to rtmp://a.rtmp.youtube.com/live2 successful
10:32:26.911: ==== Streaming Start ===============================================
10:34:53.562: [rtmp stream: 'simple_stream'] User stopped the stream
10:34:53.562: Output 'simple_stream': stopping
10:34:53.563: Output 'simple_stream': Total frames output: 4388
10:34:53.563: Output 'simple_stream': Total drawn frames: 4411
10:34:53.568: ==== Streaming Stop ================================================
10:35:03.803: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Desktop Audio)
10:35:03.803:
10:35:48.726: [jim-nvenc: 'simple_h264_stream'] nv12 not active, falling back to ffmpeg
10:35:48.726: ---------------------------------
10:35:48.727: [NVENC encoder: 'simple_h264_stream'] settings:
10:35:48.727: rate_control: CBR
10:35:48.727: bitrate: 2500
10:35:48.727: cqp: 0
10:35:48.727: keyint: 60
10:35:48.727: preset: hq
10:35:48.727: profile: high
10:35:48.727: width: 1280
10:35:48.727: height: 720
10:35:48.727: 2-pass: false
10:35:48.727: b-frames: 2
10:35:48.727: GPU: 0
10:35:48.727:
10:35:48.954: ---------------------------------
10:35:48.954: [FFmpeg aac encoder: 'simple_aac'] bitrate: 160, channels: 2, channel_layout: 3
10:35:48.954:
10:35:48.957: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://a.rtmp.youtube.com/live2...
10:35:48.976: [rtmp stream: 'simple_stream'] Interface: Intel(R) Ethernet Connection (11) I219-LM (ethernet, 1000 mbps)
10:35:49.273: [rtmp stream: 'simple_stream'] Connection to rtmp://a.rtmp.youtube.com/live2 successful
10:35:49.279: ==== Streaming Start ===============================================
11:01:21.361: [rtmp stream: 'simple_stream'] User stopped the stream
11:01:21.361: Output 'simple_stream': stopping
11:01:21.362: Output 'simple_stream': Total frames output: 45949
11:01:21.362: Output 'simple_stream': Total drawn frames: 45969 (45973 attempted)
11:01:21.362: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 4 (0.0%)
11:01:21.363: [rtmp stream: 'simple_stream'] Freeing 1 remaining packets
11:01:21.367: ==== Streaming Stop ================================================
11:01:25.859: ==== Shutting down =====================================

THERE IS MORE AFTER THIS!
 

R1CH

Forum Admin
Developer
10:32:24.463: [rtmp stream: 'simple_stream'] User stopped the stream

As the log shows, the stream was stopped by whoever was controlling OBS.
 

JRS9454

New Member
This was done by myself AFTER the broadcasting was interrupted.

My computer is new and powerful and is hardwired to the router which is next to the cable modem. All new.

Also a second computer, hardwired to the same router, has a program called "Net Uptime Monitor" which tells me when we have lost internet access. It indicated no interruption of internet at that time.

Conclusion: OBS is not at fault, the program feeding OBS is not at fault, our internet is not at fault ... YouTube is where I should start investigating, it is all that's left!
 

WBE

Member
So in theory... the viewing at your cell phone could have gotten a hickup? Maybe related to the wifi at your sanctuary.

Then to the difficult questions: do you remember what the last line of the sermon was before it ended at your phone? Could you view back the first YouTube-broadcast and see whether it ends exactly at the same spot or some seconds later? In that case the broadcast wasn't yet ended before you pressed the stop button in OBS Studio.

Other question: how long have you been broadcasting church services at YouTube and what connection quality/stability did you experience the last period?
 

JRS9454

New Member
Wireless in the sanctuary is strong.

Where the phone stopped is the same spot the video stops on the YouTube

We have been recoding live via YouTube startling 9/20 with no problems with YouTube. We have had issues on our end but have replaced the computer, hard wired to the router, replaced the router and cable modem.

The last two Sundays the service stopped streaming at 40 min & 30 min.
 

Lawrence_SoCal

Active Member
New and Win10 doesn't mean powerful enough for real-time video encoding?
I recommend monitoring hardware resource (CPU, GPU, RAM, etc) utilization [for ex. using Task manager’s Performance tab and/or Resource Monitor] to see if your system is being maxed out with your settings [probably not, but depends on power of system and your OS and OBS settings]
And do you make sure nothing running in background on OBS PC like patching, OneDrive sync, etc that can consume disk and network I/O?

I livestream our church to Facebook, and always have their /live/Producer up to monitor feed. And then a remote digital usher as well. just good practice. And I've had a number of interrupted services
- initially due to advanced security software on engineering/workstation class laptop
- and challenges with AT&T DSL upload bandwidth dropping below 5mbps at times [at start of home quarantine]
- then since then it has been either under-powered computer [when switching off corporate laptop] or OS issues when I've had trouble.

if this is happening repeatedly.. hopefully you know most all computers, especially Windows desktop OS benefits from a regular reboot (I go with daily, weekly maybe, never longer). And some OS housekeeping may be in order... disabling eye-candy, 'helpful' apps that auto-start themselves that don't need to be running. Symptoms sounds like a classic OS issue to me ... but could be an OBS plugin as well... there are some poorly written ones
 

JRS9454

New Member
Usually have Task Manger running showing the graphs ...

Graphs barley register!

Are old computer showed CPU maxed out most of the time.
 

deFrisselle

Member
I think it's either Youtube or your ISP for some reason recent limiting upstream bandwidth after a time

OBS Menu: Help > Log Files > Show Log Files then select the log from that Sunday and post the URL here

Can you do a test stream before next Sunday to see if it happens again then post that log too
 
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