Question / Help Blackscreen on Laptop - changing power settings doesn't help

Bombolero

New Member
Hi guys,
I'm currently trying to set up OBS on my laptop.
It's a Dell Inspiron 14Z Ultrabook, built in are an Intel HD 4000 and a AMD Mobility Radeon HD 7570M.
The weird thing is that it doesn't matter which programm I try to add to my szene, everything will produce a blackscreen unless set compability mode.

In example, I have set both OBS and all the different League of Legends executables to high power, and google chrome to power saver.
Theoretically, only Chrome should give me a blackscreen, and League of Legends should produce a picture (I use window capture for the client and game capture in-game)
However, I'm getting a blackscreens on everything.

In the "Video" tab of the OBS settings I can only select the Intel HD card, not the AMD card. Is this a driver problem?

I tried running both the 64- and 32-bit versions of OBS as Admin.

My Logfile: http://pastebin.com/df4w7x7a

If I forgot to mention anything important, please tell me and I will try to add that asap.

With best regards,
Bombolero
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
Re: Blackscreen on Laptop - changing power settings doesn't

Laptops are troublesome and will always be troublesome as long as they use two separate adapters for power saving and performance. It causes capture conflicts and literally annoys me to no end. If you can't see the AMD in the video settings then it's definitely not using the right adapter for capturing games, there must be an option to force the OBS executable path to use the performance (AMD) adapter in your AMD control panel somewhere. It sucks, but this is what you have to do for laptops.

Compatibility mode is the only other way because it forces a cross-adapter capture over the bus. It's less efficient but it's almost always guaranteed to work at least.
 

Bombolero

New Member
Re: Blackscreen on Laptop - changing power settings doesn't

Thanks for the reply!

I have reset my laptop to factory defaults now, and for some reason OBS started working just fine. I don't know why, since I still can't select the AMD card in OBS and I haven't set any specifics for which program to run on which card, but I'm happy it's working now.
 

DaneenRenny

New Member
Re: Blackscreen on Laptop - changing power settings doesn't

Would also like to much obliged for the solutions..It's favorably works for me..I am just fed up of trying & trying..But now it's working for me..:-)
 
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