Question / Help Black Screen with Window Capture

ArcueidLover

New Member
My friend is trying to stream with OBS but both Game Capture and Window Capture are showing nothing but a black screen for him - here's his log file, any way to fix what's happening?

Code:
Open Broadcaster Software v0.472b - 32bit (´・ω・`)
-------------------------------
CPU Name: AMD Athlon(tm) II Dual-Core M300
CPU Speed: 1994MHz
Physical Memory:  2812MB Total, 1287MB Free
stepping id: 2, model 6, family 15, type 0, extmodel 8, extfamily 0, HTT 1, logical cores 2, total cores 2
monitor 1: pos={0, 0}, size={1366, 768}
Windows Version: 6.1 Build 7600 
Aero is Enabled
------------------------------------------
Adapter 1
  Video Adapter: ATI Mobility Radeon HD 4200 Series
  Video Adapter Dedicated Video Memory: 338882560
  Video Adapter Shared System Memory: 1205966848
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1366x768
  Output resolution: 1364x768
------------------------------------------
Loading up D3D10...
Playback device Default
------------------------------------------
Using desktop audio input: Speakers and Headphones (IDT High Definition Audio CODEC)
------------------------------------------
Using auxilary audio input: Stereo Mix (IDT High Definition Audio CODEC)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
x264: using cpu capabilities: MMX2 SSE2Fast FastShuffle LZCNT
x264: profile High, level 3.2
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1364, height: 768
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2176
    buffer size: 2176
    quality: 8
------------------------------------------
Total frames rendered: 4036, number of frames that lagged: 1188 (29.44%) (it's okay for some frames to lag)
x264: frame I:17    Avg QP: 7.41  size:   324
x264: frame P:1008  Avg QP:10.76  size:    44
x264: frame B:2976  Avg QP:14.17  size:    41
x264: consecutive B-frames:  0.8%  0.0%  0.0% 99.2%
x264: mb I  I16..4: 100.0%  0.0%  0.0%
x264: mb P  I16..4:  0.0%  0.0%  0.0%  P16..4:  0.0%  0.0%  0.0%  0.0%  0.0%    skip:100.0%
x264: mb B  I16..4:  0.0%  0.0%  0.0%  B16..8:  0.0%  0.0%  0.0%  direct: 0.0%  skip:100.0%
x264: 8x8 transform intra:0.0%
x264: coded y,uvDC,uvAC intra: 0.0% 0.0% 0.0% inter: 0.0% 0.0% 0.0%
x264: i16 v,h,dc,p: 98%  0%  2%  0%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 100%  0%  0%  0%  0%  0%  0%
x264: i8c dc,h,v,p: 100%  0%  0%  0%
x264: Weighted P-Frames: Y:0.0% UV:0.0%
x264: kb/s:7.84
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1366x768
  Output resolution: 1364x768
------------------------------------------
Loading up D3D10...
Playback device Default
------------------------------------------
Using desktop audio input: Speakers and Headphones (IDT High Definition Audio CODEC)
------------------------------------------
Using auxilary audio input: Stereo Mix (IDT High Definition Audio CODEC)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
x264: using cpu capabilities: MMX2 SSE2Fast FastShuffle LZCNT
x264: profile High, level 3.2
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1364, height: 768
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2176
    buffer size: 2176
    quality: 8
------------------------------------------
Total frames rendered: 3744, number of frames that lagged: 607 (16.21%) (it's okay for some frames to lag)
x264: frame I:15    Avg QP: 8.13  size:   330
x264: frame P:934   Avg QP:10.99  size:    44
x264: frame B:2760  Avg QP:14.33  size:    41
x264: consecutive B-frames:  0.8%  0.0%  0.0% 99.2%
x264: mb I  I16..4: 100.0%  0.0%  0.0%
x264: mb P  I16..4:  0.0%  0.0%  0.0%  P16..4:  0.0%  0.0%  0.0%  0.0%  0.0%    skip:100.0%
x264: mb B  I16..4:  0.0%  0.0%  0.0%  B16..8:  0.0%  0.0%  0.0%  direct: 0.0%  skip:100.0%
x264: 8x8 transform intra:0.0%
x264: coded y,uvDC,uvAC intra: 0.0% 0.0% 0.0% inter: 0.0% 0.0% 0.0%
x264: i16 v,h,dc,p: 98%  0%  2%  0%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 100%  0%  0%  0%  0%  0%  0%
x264: i8c dc,h,v,p: 100%  0%  0%  0%
x264: Weighted P-Frames: Y:0.0% UV:0.0%
x264: kb/s:8.58
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 640x480
  Output resolution: 640x480
------------------------------------------
Loading up D3D10...
Playback device Default
------------------------------------------
Using desktop audio input: Speakers and Headphones (IDT High Definition Audio CODEC)
------------------------------------------
Using auxilary audio input: Stereo Mix (IDT High Definition Audio CODEC)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
x264: using cpu capabilities: MMX2 SSE2Fast FastShuffle LZCNT
x264: profile High, level 3.0
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 640, height: 480
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2176
    buffer size: 2176
    quality: 8
------------------------------------------
Total frames rendered: 257, number of frames that lagged: 2 (0.78%) (it's okay for some frames to lag)
x264: frame I:1     Avg QP:11.00  size:   893
x264: frame P:56    Avg QP:11.36  size:    23
x264: frame B:165   Avg QP:14.65  size:    21
x264: consecutive B-frames:  0.4%  0.0%  0.0% 99.6%
x264: mb I  I16..4: 99.9%  0.0%  0.1%
x264: mb P  I16..4:  0.0%  0.0%  0.0%  P16..4:  0.0%  0.0%  0.0%  0.0%  0.0%    skip:100.0%
x264: mb B  I16..4:  0.0%  0.0%  0.0%  B16..8:  0.0%  0.0%  0.0%  direct: 0.0%  skip:100.0%
x264: 8x8 transform intra:0.0%
x264: coded y,uvDC,uvAC intra: 0.0% 0.0% 0.0% inter: 0.0% 0.0% 0.0%
x264: i16 v,h,dc,p: 97%  0%  3%  0%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 100%  0%  0%  0%  0%  0%  0%
x264: i8c dc,h,v,p: 100%  0%  0%  0%
x264: Weighted P-Frames: Y:0.0% UV:0.0%
x264: kb/s:5.95
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 640x480
  Output resolution: 640x480
------------------------------------------
Loading up D3D10...
Playback device Default
------------------------------------------
Using desktop audio input: Speakers and Headphones (IDT High Definition Audio CODEC)
------------------------------------------
Using auxilary audio input: Stereo Mix (IDT High Definition Audio CODEC)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
x264: using cpu capabilities: MMX2 SSE2Fast FastShuffle LZCNT
x264: profile High, level 3.0
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 640, height: 480
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2176
    buffer size: 2176
    quality: 8
------------------------------------------
Total frames rendered: 1028, number of frames that lagged: 5 (0.49%) (it's okay for some frames to lag)
x264: frame I:4     Avg QP: 8.75  size:   332
x264: frame P:250   Avg QP:11.20  size:    23
x264: frame B:739   Avg QP:14.61  size:    21
x264: consecutive B-frames:  0.7%  0.0%  0.0% 99.3%
x264: mb I  I16..4: 99.9%  0.0%  0.1%
x264: mb P  I16..4:  0.0%  0.0%  0.0%  P16..4:  0.0%  0.0%  0.0%  0.0%  0.0%    skip:100.0%
x264: mb B  I16..4:  0.0%  0.0%  0.0%  B16..8:  0.0%  0.0%  0.0%  direct: 0.0%  skip:100.0%
x264: 8x8 transform intra:0.0%
x264: coded y,uvDC,uvAC intra: 0.0% 0.0% 0.0% inter: 0.0% 0.0% 0.0%
x264: i16 v,h,dc,p: 97%  0%  3%  0%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 100%  0%  0%  0%  0%  0%  0%
x264: i8c dc,h,v,p: 100%  0%  0%  0%
x264: Weighted P-Frames: Y:0.0% UV:0.0%
x264: kb/s:5.26
=====Stream End=======================================================================
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 640x480
  Output resolution: 640x480
------------------------------------------
Loading up D3D10...
Playback device Default
------------------------------------------
Using desktop audio input: Speakers and Headphones (IDT High Definition Audio CODEC)
------------------------------------------
Using auxilary audio input: Stereo Mix (IDT High Definition Audio CODEC)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
x264: using cpu capabilities: MMX2 SSE2Fast FastShuffle LZCNT
x264: profile High, level 3.0
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 640, height: 480
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 2176
    buffer size: 2176
    quality: 8
------------------------------------------
Total frames rendered: 3752, number of frames that lagged: 11 (0.29%) (it's okay for some frames to lag)
x264: frame I:15    Avg QP: 8.20  size:   195
x264: frame P:936   Avg QP:11.44  size:    23
x264: frame B:2766  Avg QP:14.65  size:    21
x264: consecutive B-frames:  0.8%  0.0%  0.0% 99.2%
x264: mb I  I16..4: 99.9%  0.0%  0.1%
x264: mb P  I16..4:  0.0%  0.0%  0.0%  P16..4:  0.0%  0.0%  0.0%  0.0%  0.0%    skip:100.0%
x264: mb B  I16..4:  0.0%  0.0%  0.0%  B16..8:  0.0%  0.0%  0.0%  direct: 0.0%  skip:100.0%
x264: 8x8 transform intra:0.0%
x264: coded y,uvDC,uvAC intra: 0.0% 0.0% 0.0% inter: 0.0% 0.0% 0.0%
x264: i16 v,h,dc,p: 97%  0%  3%  0%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu:  0%  0% 100%  0%  0%  0%  0%  0%  0%
x264: i8c dc,h,v,p: 100%  0%  0%  0%
x264: Weighted P-Frames: Y:0.0% UV:0.0%
x264: kb/s:5.20
=====Stream End=======================================================================

Profiler results:

==============================================================
frame - [100%] [avg time: 20.636 ms] [avg calls per frame: 1] [children: 87.5%] [unaccounted: 12.5%]
| scene->Preprocess - [0.00485%] [avg time: 0.001 ms] [avg calls per frame: 1]
| video encoding and uploading - [87.5%] [avg time: 18.063 ms] [avg calls per frame: 1] [children: 50.3%] [unaccounted: 37.2%]
| | CopyResource - [3.25%] [avg time: 0.671 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [0.446%] [avg time: 0.092 ms] [avg calls per frame: 0]
| | call to encoder - [46.6%] [avg time: 9.611 ms] [avg calls per frame: 0]
| | sending stuff out - [0.0291%] [avg time: 0.006 ms] [avg calls per frame: 0]
==============================================================
 

Krazy

Town drunk
According to your log file you don't actually have any sources added to your scene. Did you add Window Capture as a Global Source?
 

Krazy

Town drunk
Well, if you added Window Capture as a Global Source, remove it. You need to add a scene by right clicking the "Scenes" box, and then right click the "Sources" box to add some sources. This is where you add in your Software Capture>Window Capture source.
 
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