Question / Help Black Screen with Audio with mouse cursor?

[Victus]

I've had game capture working with FFXIV:ARR before and the other day it stopped functioning. I tried monitor capture and window capture and all I get is the custom mouse cursor the game uses and the rest is all black. Audio works find as well.

I have a SLI setup using two GTX670s and have it set to the primary GPU. I even tried secondary and it changed nothing. My web cam appears just fine as per usual.

Using monitor capture is 'okay' but drags down the frame rate even with a cap of 30.

I've had this setup and have broadcasted to Twitch before and all was fine. I'm not exactly sure what's changed that could be causing this issue. Any help is greatly appreciated.

 

[Lain]

In that log it just says you used window capture. Does game capture not work for you with it?

 

[Victus]

It does not. Would it help if I posted a log showing all 3 attempts?

I attached a log with all 3 attempts. Monitor works but frames plummet.

 

[Lain]

I've heard from others that game capture isn't working for it as well. Also, apparently there appears to be an issue capturing it with windows 7 unless aero is disabled, which is quite annoying. Could you try disabling aero and trying again for the time being? I'll have to look into the game later.

 

[Victus]

Disabling Aero greatly helps performance. I was ignorant to think my rig was beefy to handle the cut. I can live like this for now but ultimately I want to get Game Capture working again.

 

[Lain]

I do too, I'll look in to it at some point (though probably can't be right away)