Question / Help Black screen while trying to record web browser

[Syltom]

Hello,

I want to record a web-browser game (Heroes Online) but all I can capture are the black screen and the cursor.

- My web browser is Microsoft Edge.
- My OS is Windows 10 64-bit.
- My laptop computer is Acer Aspire V17 Nitro, Intel Core i7-4720HQ 2.6GHz up to 3.6GHz, NVIDIA GeForce GTX 950M with 4 GB VRAM, 8 GB DDR3 L Memory.

- I tried to use Window Capture, Game Capture, Monitor Capture unsuccessfully.
- I already opened NVIDIA Control Panel -> Manage 3D Settings -> Program Settings, selected both Microsoft Edge and OBS and set High-performance NVIDIA processor.

I appreciate any help.

Trying to record

After recording

 

[Syltom]

I just tried to record using Google Chrome successfully. So, I guess OBS has not supported the new web browser Microsoft Edge yet?

 

[Syltom]

Could someone help please? Or at least please tell me the reason. Even if I can't record Microsoft Edge at the moment, how can I record the whole screen? I already used Monitor Capture and it also gave a black screen. I tried to search many guides but nothing can help so far.

 

[Harold]

Monitor capture requires obs to be set to use the intel gpu in the nvidia control panel on your system.

 

[Syltom]

Monitor capture requires obs to be set to use the intel gpu in the nvidia control panel on your system.

I already did. Is there anything else I must do?

Wait, do you mean "Intel GPU" or "NVIDIA"? I read in Jim's guide that I must select "NVIDIA".

 

[Harold]

it needs to be set to intel for monitor capture.

 

[Syltom]

it needs to be set to intel for monitor capture.

It works now. Thank you very much.

I can use Monitor Capture as an alternative method now. But, it would be still nice if I can capture Microsoft Edge in some way. I'm looking forward to it in future.